How to Delete AthenaOne
Published by: AthenahealthRelease Date: August 20, 2024
Need to cancel your AthenaOne subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete AthenaOne
Table of Contents:
AthenaOne Unsubscribe Instructions
Unsubscribing from AthenaOne is easy. Follow these steps based on your device:
Canceling AthenaOne Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find AthenaOne and tap on it.
- Press Cancel Subscription.
Canceling AthenaOne Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select AthenaOne and tap Cancel Subscription.
Canceling AthenaOne Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find AthenaOne and click Cancel.
Congratulations! Your AthenaOne subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete AthenaOne - Athenahealth from Your iOS or Android
Delete AthenaOne from iPhone or iPad:
To delete AthenaOne from your iOS device, follow these steps:
- Locate the AthenaOne app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete AthenaOne from Android:
- Find AthenaOne in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for AthenaOne, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the AthenaOne forum. Our community is ready to help!
What is AthenaOne?
Athenaone enhanced claim resolution:
Designed for doctors and healthcare providers, the athenaOne app is a secure, mobile extension of athenaNet clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaNet credentials to get started.
- Access your daily schedule
- Quickly manage your clinical inbox
- Prepare for upcoming visits ahead of time
- Use your existing documentation accelerators
- Document exams and place orders
- Create new patient cases and order groups
