How to Delete Cisco Secure Client
Published by: CiscoRelease Date: December 20, 2023
Need to cancel your Cisco Secure Client subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete Cisco Secure Client
Table of Contents:
Cisco Secure Client Unsubscribe Instructions
Unsubscribing from Cisco Secure Client is easy. Follow these steps based on your device:
Canceling Cisco Secure Client Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find Cisco Secure Client and tap on it.
- Press Cancel Subscription.
Canceling Cisco Secure Client Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select Cisco Secure Client and tap Cancel Subscription.
Canceling Cisco Secure Client Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find Cisco Secure Client and click Cancel.
Congratulations! Your Cisco Secure Client subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete Cisco Secure Client - Cisco from Your iOS or Android
Delete Cisco Secure Client from iPhone or iPad:
To delete Cisco Secure Client from your iOS device, follow these steps:
- Locate the Cisco Secure Client app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete Cisco Secure Client from Android:
- Find Cisco Secure Client in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for Cisco Secure Client, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the Cisco Secure Client forum. Our community is ready to help!
What is Cisco Secure Client?
Cisco secure client includes cisco anyconnect providing remote access vpn/ztna services and more:
Please report any questions to ac-mobile-feedback@cisco.com.
Please consult with your EMM/MDM vendor on configuration changes required to configure this new version if you are not setting it up manually. Samples at: https://community.cisco.com/t5/security-blogs/anyconnect-apple-ios-transition-to-apple-s-latest-vpn-framework/ba-p/3098264
LICENSING AND INFRASTRUCTURE REQUIREMENTS:
You must have an active AnyConnect Plus, Apex or VPN Only term/contract to utilize this software. Use is no longer permitted for older Essentials/Premium with Mobile licensing. AnyConnect may never be used with non-Cisco servers.
