delete Covidwise

How to Delete Covidwise

Published by: Virginia Department of Health
Release Date: August 19, 2022

Need to cancel your Covidwise subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete Covidwise

Table of Contents:

Covidwise Unsubscribe Instructions

Unsubscribing from Covidwise is easy. Follow these steps based on your device:

Canceling Covidwise Subscription on iPhone or iPad:

  1. Open the Settings app.
  2. Tap your name at the top to access your Apple ID.
  3. Tap Subscriptions.
  4. Here, you'll see all your active subscriptions. Find Covidwise and tap on it.
  5. Press Cancel Subscription.

Canceling Covidwise Subscription on Android:

  1. Open the Google Play Store.
  2. Ensure you’re signed in to the correct Google Account.
  3. Tap the Menu icon, then Subscriptions.
  4. Select Covidwise and tap Cancel Subscription.

Canceling Covidwise Subscription on Paypal:

  1. Log into your PayPal account.
  2. Click the Settings icon.
  3. Navigate to Payments, then Manage Automatic Payments.
  4. Find Covidwise and click Cancel.

Congratulations! Your Covidwise subscription is canceled, but you can still use the service until the end of the billing cycle.

How to Delete Covidwise - Virginia Department of Health from Your iOS or Android

Delete Covidwise from iPhone or iPad:

To delete Covidwise from your iOS device, follow these steps:

  1. Locate the Covidwise app on your home screen.
  2. Long press the app until options appear.
  3. Select Remove App and confirm.

Delete Covidwise from Android:

  1. Find Covidwise in your app drawer or home screen.
  2. Long press the app and drag it to Uninstall.
  3. Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for Covidwise, here’s what to do:

If you need help unsubscribing or further assistance, visit the Covidwise forum. Our community is ready to help!

What is Covidwise?

Covidwise 60 h264 tv | students for covidwise | virginia department of health:

COVIDWISE is the official COVID-19 exposure notification app for the Commonwealth of Virginia’s Department of Health (VDH). The app was developed in partnership with SpringML using a Bluetooth Low Energy (BLE) API framework created through a unique collaboration between Apple and Google.

Your personal use of COVIDWISE will significantly help inform Virginians suspected of having been within close proximity to someone with a positive COVID-19 diagnosis. When you download COVIDWISE, you are doing your part to efficiently and effectively help your community stay ahead of any potential resurgent trends in cases. This is vitally important as the business sector, healthcare industry, K-12 schools, institutions of higher education, religious organizations, sporting/recreation activities, and others rely on appropriate interventions to ensure the health of our communities and maintain economic viability.

How COVIDWISE Works:
If someone reports to the app that they tested positive, the signals from their app will search for other app users who shared that signal. The BLE signals are date-stamped and the app estimates how close the two devices were based on signal strength. If the timeframe was at least 15 minutes and the estimated distance was within six feet, then the other user receives a notification of a possible exposure. No names! No location!

The BLE framework within COVIDWISE will run in the background, even if the exposure notification app is closed. It will not drain the device battery at a rate that would occur with other apps that use normal Bluetooth and/or are open and running constantly.

How COVIDWISE Protects Your Privacy:
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