How to Delete First Stop Health
Published by: First Stop HealthRelease Date: December 22, 2025
Need to cancel your First Stop Health subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete First Stop Health
Table of Contents:
First Stop Health Unsubscribe Instructions
Unsubscribing from First Stop Health is easy. Follow these steps based on your device:
Canceling First Stop Health Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find First Stop Health and tap on it.
- Press Cancel Subscription.
Canceling First Stop Health Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select First Stop Health and tap Cancel Subscription.
Canceling First Stop Health Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find First Stop Health and click Cancel.
Congratulations! Your First Stop Health subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete First Stop Health - First Stop Health from Your iOS or Android
Delete First Stop Health from iPhone or iPad:
To delete First Stop Health from your iOS device, follow these steps:
- Locate the First Stop Health app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete First Stop Health from Android:
- Find First Stop Health in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for First Stop Health, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the First Stop Health forum. Our community is ready to help!
What is First Stop Health?
First stop health virtual primary care overview:
First Stop Health gives employees virtual access to a board-certified physician 24/7 for diagnosis and treatment of illnesses including infections (e.g. sinus, eye, ear or skin), sore throat, women’s health issues, and medication refills.
Getting a phone or video consultation with a doctor is quick and easy with the First Stop Health app. Simply confirm the information provided by your employer and answer a few diagnostic questions and you’ll be connected with one of our doctors. Wait times are usually in less than 5 minutes, and prescriptions can be ready in less than an hour. Our app also allows employees to download sick notes, review consultation details, and contact our support team.
First Stop Health is available exclusively to our client's employees as an employee benefit - consultation fees vary depending on your health plan. Most members have access with no copay or consultation fee.
Pre-registration is not required.
Download the app today and talk to a First Stop Health physician via phone or video in minutes.
Health App integration is available as an option for blood pressure and weight to provide doctors with valuable data to support patients requested diagnosis and triage. This data is used for diagnostic and quality assurance purposes only.
