How to Delete Global Entry Mobile
Published by: US Customs and Border ProtectionRelease Date: August 20, 2024
Need to cancel your Global Entry Mobile subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete Global Entry Mobile
Table of Contents:
Global Entry Mobile Unsubscribe Instructions
Unsubscribing from Global Entry Mobile is easy. Follow these steps based on your device:
Canceling Global Entry Mobile Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find Global Entry Mobile and tap on it.
- Press Cancel Subscription.
Canceling Global Entry Mobile Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select Global Entry Mobile and tap Cancel Subscription.
Canceling Global Entry Mobile Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find Global Entry Mobile and click Cancel.
Congratulations! Your Global Entry Mobile subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete Global Entry Mobile - US Customs and Border Protection from Your iOS or Android
Delete Global Entry Mobile from iPhone or iPad:
To delete Global Entry Mobile from your iOS device, follow these steps:
- Locate the Global Entry Mobile app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete Global Entry Mobile from Android:
- Find Global Entry Mobile in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for Global Entry Mobile, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the Global Entry Mobile forum. Our community is ready to help!
What is Global Entry Mobile?
Free app saves time at us customs | is mobile passport control better than global entry:
Simply choose your arrival airport from list of supported airports and submit a photo of yourself to CBP for verification. Be sure to complete this process while you are physically located within your arrival terminal. Once you’ve successfully submitted, you will receive a receipt of your submission that you must present to a Global Entry officer upon arrival. Be prepared to offer further travel documentation upon request. If you are unable to obtain a receipt using the mobile app, you can proceed to an existing Global Entry Portal and proceed with the normal process
The Global Entry mobile application also allows existing Global Entry members to store their CBP Pass ID and (if applicable) select their preferred Class of Admission that will be used by all Global Entry services.
Note: If you are not enrolled in the Global Entry program, you are not eligible to use this mobile application. This app does not enable enrollment for the Global Entry program. You must either proceed with the normal entry process or use the free CBP Mobile Passport Control app.
