How to Delete J.Crew
Published by: JCrew GroupRelease Date: April 24, 2026
Need to cancel your J.Crew subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete J.Crew
Table of Contents:
J.Crew Unsubscribe Instructions
Unsubscribing from J.Crew is easy. Follow these steps based on your device:
Canceling J.Crew Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find J.Crew and tap on it.
- Press Cancel Subscription.
Canceling J.Crew Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select J.Crew and tap Cancel Subscription.
Canceling J.Crew Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find J.Crew and click Cancel.
Congratulations! Your J.Crew subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete J.Crew - JCrew Group from Your iOS or Android
Delete J.Crew from iPhone or iPad:
To delete J.Crew from your iOS device, follow these steps:
- Locate the J.Crew app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete J.Crew from Android:
- Find J.Crew in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for J.Crew, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the J.Crew forum. Our community is ready to help!
What is J.Crew?
We broke every sleepover rule our sister went missing:
SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever.
EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access.
DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips.
P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know.