How to Delete KINEGRAM Digital Seal PRO

Published by: OVD Kinegram AG
Release Date: September 10, 2020

Need to cancel your KINEGRAM Digital Seal PRO subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete KINEGRAM Digital Seal PRO

Table of Contents:

Cancel Subscriptions
Delete the App from iOS or Android
Getting a Refund

KINEGRAM Digital Seal PRO Unsubscribe Instructions

Unsubscribing from KINEGRAM Digital Seal PRO is easy. Follow these steps based on your device:

Canceling KINEGRAM Digital Seal PRO Subscription on iPhone or iPad:

Open the Settings app.
Tap your name at the top to access your Apple ID.
Tap Subscriptions.
Here, you'll see all your active subscriptions. Find KINEGRAM Digital Seal PRO and tap on it.
Press Cancel Subscription.

Canceling KINEGRAM Digital Seal PRO Subscription on Android:

Open the Google Play Store.
Ensure you’re signed in to the correct Google Account.
Tap the Menu icon, then Subscriptions.
Select KINEGRAM Digital Seal PRO and tap Cancel Subscription.

Canceling KINEGRAM Digital Seal PRO Subscription on Paypal:

Log into your PayPal account.
Click the Settings icon.
Navigate to Payments, then Manage Automatic Payments.
Find KINEGRAM Digital Seal PRO and click Cancel.

Congratulations! Your KINEGRAM Digital Seal PRO subscription is canceled, but you can still use the service until the end of the billing cycle.

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How to Delete KINEGRAM Digital Seal PRO - OVD Kinegram AG from Your iOS or Android

Delete KINEGRAM Digital Seal PRO from iPhone or iPad:

To delete KINEGRAM Digital Seal PRO from your iOS device, follow these steps:

Locate the KINEGRAM Digital Seal PRO app on your home screen.
Long press the app until options appear.
Select Remove App and confirm.

Delete KINEGRAM Digital Seal PRO from Android:

Find KINEGRAM Digital Seal PRO in your app drawer or home screen.
Long press the app and drag it to Uninstall.
Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for KINEGRAM Digital Seal PRO, here’s what to do:

Apple Support (for App Store purchases)
Google Play Support (for Android purchases)

If you need help unsubscribing or further assistance, visit the KINEGRAM Digital Seal PRO forum. Our community is ready to help!

What is KINEGRAM Digital Seal PRO?

Verify the passport chip with a smartphone - kinegram digital seal:

The KINEGRAM® Digital Seal PRO version enables you to inspect travel and ID documents by capturing the machine-readable zone (MRZ) on travel documents or a bar-code (QR or PDF417) on an ID or driver’s license card.

The displayed information can be compared with the printed data on the document. For chip-based travel documents the digitally stored data as well as the facial image is displayed (only for NFC-enabled mobile devices).

Additionally, the Digital Seal PRO version allows for side-by-side inspection of the data page and videos of physical security features on numerous documents, including passports from over 60 countries.