How to Delete MyMercy plus
Published by: Mercy HealthRelease Date: August 23, 2024
Need to cancel your MyMercy plus subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete MyMercy plus
Table of Contents:
MyMercy plus Unsubscribe Instructions
Unsubscribing from MyMercy plus is easy. Follow these steps based on your device:
Canceling MyMercy plus Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find MyMercy plus and tap on it.
- Press Cancel Subscription.
Canceling MyMercy plus Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select MyMercy plus and tap Cancel Subscription.
Canceling MyMercy plus Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find MyMercy plus and click Cancel.
Congratulations! Your MyMercy plus subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete MyMercy plus - Mercy Health from Your iOS or Android
Delete MyMercy plus from iPhone or iPad:
To delete MyMercy plus from your iOS device, follow these steps:
- Locate the MyMercy plus app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete MyMercy plus from Android:
- Find MyMercy plus in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for MyMercy plus, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the MyMercy plus forum. Our community is ready to help!
What is MyMercy plus?
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• Find doctors, schedule or reschedule appointments
• Review visit summaries, test results, medications and more
• Securely communicate with your care team
• Review and pay bills
• Complete digital and virtual care visits, all from your phone
• Manage your family’s health care from one place
