delete MyObservatory

How to Delete MyObservatory

Published by: Hong Kong Observatory
Release Date: October 02, 2025

Need to cancel your MyObservatory subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete MyObservatory

Table of Contents:

MyObservatory Unsubscribe Instructions

Unsubscribing from MyObservatory is easy. Follow these steps based on your device:

Canceling MyObservatory Subscription on iPhone or iPad:

  1. Open the Settings app.
  2. Tap your name at the top to access your Apple ID.
  3. Tap Subscriptions.
  4. Here, you'll see all your active subscriptions. Find MyObservatory and tap on it.
  5. Press Cancel Subscription.

Canceling MyObservatory Subscription on Android:

  1. Open the Google Play Store.
  2. Ensure you’re signed in to the correct Google Account.
  3. Tap the Menu icon, then Subscriptions.
  4. Select MyObservatory and tap Cancel Subscription.

Canceling MyObservatory Subscription on Paypal:

  1. Log into your PayPal account.
  2. Click the Settings icon.
  3. Navigate to Payments, then Manage Automatic Payments.
  4. Find MyObservatory and click Cancel.

Congratulations! Your MyObservatory subscription is canceled, but you can still use the service until the end of the billing cycle.

How to Delete MyObservatory - Hong Kong Observatory from Your iOS or Android

Delete MyObservatory from iPhone or iPad:

To delete MyObservatory from your iOS device, follow these steps:

  1. Locate the MyObservatory app on your home screen.
  2. Long press the app until options appear.
  3. Select Remove App and confirm.

Delete MyObservatory from Android:

  1. Find MyObservatory in your app drawer or home screen.
  2. Long press the app and drag it to Uninstall.
  3. Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for MyObservatory, here’s what to do:

If you need help unsubscribing or further assistance, visit the MyObservatory forum. Our community is ready to help!

What is MyObservatory?

How to delete a listing on bookingcom 2023:

The “MyObservatory” is a highly popular weather app providing personalized weather services. The app provides current weather including temperature, relative humidity, rainfall, wind direction and speed, as well as weather photograph collected from nearby weather stations at user's location, specified location, or selected weather stations. Weather photos and rainfall data will be updated at 5-minute and 15-minute intervals respectively. Other data will be updated in 10-minute interval and the update time will be displayed at the bottom of the front page.

Points to note:
1. The notification service of weather warnings, Special Weather Tips, and Location-based Rain Forecast is provided through the Apple Push Notification service (APNs). The Hong Kong Observatory cannot guarantee the reception of the above notifications by users. Users should not rely on the mobile app as the only means for reception of important weather information. Depending on factors such as network usage and quality of user's mobile phone connection, it may take 5 to 20 minutes or even longer for the app to receive the notification after it is issued by the Hong Kong Observatory.

2. Use of Location-based Rain Forecast notification will increase the battery usage and data download slightly. Users who wish to save battery usage of the app may enable the notification function in rainy days and before outdoor activities, and disable the function in sunny days and after finishing the outdoor activities. Meanwhile, selecting options of less frequent update and lower position accuracy in the advanced settings of the notification function may also save battery usage.

3. Although the “MyObservatory” is a free app, user will be charged by their mobile network service provider on the use of data service. These charges can become very expensive on roaming. Please ensure that the option of “Data Roaming” have been disabled in the settings of your mobile devices.

4. In the "My Location Settings", users can opt for using the automatic location service provided by the smartphone, or designating "My Location" on the map themselves. This location will be displayed on the main page and in "My Weather Report". If your location cannot be found, "My Location" will show the last location which was successfully found or "Hong Kong Observatory". The meteorological data displayed on "My Location" or the station you added is provided by meteorological stations nearby, and is not necessarily from a station in the same region. In case meteorological data is not available from nearby stations, data from other meteorological stations at headquarter of the Observatory, King's Park, and Star Ferry will be used instead. If this is the case, the symbol ▲ will appear to the left of the updated time.
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