How to Delete MyPhonak
Published by: Sonova AGRelease Date: September 02, 2024
Need to cancel your MyPhonak subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete MyPhonak
Table of Contents:
MyPhonak Unsubscribe Instructions
Unsubscribing from MyPhonak is easy. Follow these steps based on your device:
Canceling MyPhonak Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find MyPhonak and tap on it.
- Press Cancel Subscription.
Canceling MyPhonak Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select MyPhonak and tap Cancel Subscription.
Canceling MyPhonak Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find MyPhonak and click Cancel.
Congratulations! Your MyPhonak subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete MyPhonak - Sonova AG from Your iOS or Android
Delete MyPhonak from iPhone or iPad:
To delete MyPhonak from your iOS device, follow these steps:
- Locate the MyPhonak app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete MyPhonak from Android:
- Find MyPhonak in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for MyPhonak, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the MyPhonak forum. Our community is ready to help!
What is MyPhonak?
Unpair or delete phonak hearing aids and reconnect to myphonak app and phone for iphone or android:
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
