How to Delete MyPSE

Published by: Puget Sound Energy
Release Date: October 03, 2024

Need to cancel your MyPSE subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete MyPSE

Table of Contents:

Cancel Subscriptions
Delete the App from iOS or Android
Getting a Refund

MyPSE Unsubscribe Instructions

Unsubscribing from MyPSE is easy. Follow these steps based on your device:

Canceling MyPSE Subscription on iPhone or iPad:

Open the Settings app.
Tap your name at the top to access your Apple ID.
Tap Subscriptions.
Here, you'll see all your active subscriptions. Find MyPSE and tap on it.
Press Cancel Subscription.

Canceling MyPSE Subscription on Android:

Open the Google Play Store.
Ensure you’re signed in to the correct Google Account.
Tap the Menu icon, then Subscriptions.
Select MyPSE and tap Cancel Subscription.

Canceling MyPSE Subscription on Paypal:

Log into your PayPal account.
Click the Settings icon.
Navigate to Payments, then Manage Automatic Payments.
Find MyPSE and click Cancel.

Congratulations! Your MyPSE subscription is canceled, but you can still use the service until the end of the billing cycle.

Related Guides

How to Delete MyPSE - Puget Sound Energy from Your iOS or Android

Delete MyPSE from iPhone or iPad:

To delete MyPSE from your iOS device, follow these steps:

Locate the MyPSE app on your home screen.
Long press the app until options appear.
Select Remove App and confirm.

Delete MyPSE from Android:

Find MyPSE in your app drawer or home screen.
Long press the app and drag it to Uninstall.
Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for MyPSE, here’s what to do:

Apple Support (for App Store purchases)
Google Play Support (for Android purchases)

If you need help unsubscribing or further assistance, visit the MyPSE forum. Our community is ready to help!

What is MyPSE?

Cancel your subscription services:

The myPSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand.

Manage your account:
• Review your account balance, prior month’s charges and pay your bill
• Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo
• Manage personal preferences - select your desired bill due date or enroll in paperless billing
• Change or update your account security, including password and security questions
• Start, stop or move your residential service

Stay informed about outages: