delete Oticon Companion

How to Delete Oticon Companion

Published by: Oticon AS
Release Date: April 29, 2024

Need to cancel your Oticon Companion subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete Oticon Companion

Table of Contents:

Oticon Companion Unsubscribe Instructions

Unsubscribing from Oticon Companion is easy. Follow these steps based on your device:

Canceling Oticon Companion Subscription on iPhone or iPad:

  1. Open the Settings app.
  2. Tap your name at the top to access your Apple ID.
  3. Tap Subscriptions.
  4. Here, you'll see all your active subscriptions. Find Oticon Companion and tap on it.
  5. Press Cancel Subscription.

Canceling Oticon Companion Subscription on Android:

  1. Open the Google Play Store.
  2. Ensure you’re signed in to the correct Google Account.
  3. Tap the Menu icon, then Subscriptions.
  4. Select Oticon Companion and tap Cancel Subscription.

Canceling Oticon Companion Subscription on Paypal:

  1. Log into your PayPal account.
  2. Click the Settings icon.
  3. Navigate to Payments, then Manage Automatic Payments.
  4. Find Oticon Companion and click Cancel.

Congratulations! Your Oticon Companion subscription is canceled, but you can still use the service until the end of the billing cycle.

How to Delete Oticon Companion - Oticon AS from Your iOS or Android

Delete Oticon Companion from iPhone or iPad:

To delete Oticon Companion from your iOS device, follow these steps:

  1. Locate the Oticon Companion app on your home screen.
  2. Long press the app until options appear.
  3. Select Remove App and confirm.

Delete Oticon Companion from Android:

  1. Find Oticon Companion in your app drawer or home screen.
  2. Long press the app and drag it to Uninstall.
  3. Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for Oticon Companion, here’s what to do:

If you need help unsubscribing or further assistance, visit the Oticon Companion forum. Our community is ready to help!

What is Oticon Companion?

Oticon companion app tutorial step-by-step:

Oticon Companion provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, find your hearing aids if they become lost, get remote support from your hearing care professional when you need it, and much more.

The Oticon Companion App is compatible with all Oticon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Oticon Companion, you can:

• Adjust the volume of your hearing aids and various settings (e.g. remote microphone, noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
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