How to Delete Primary Care On Demand
Published by: Mayo ClinicRelease Date: September 14, 2024
Need to cancel your Primary Care On Demand subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete Primary Care On Demand
Table of Contents:
Primary Care On Demand Unsubscribe Instructions
Unsubscribing from Primary Care On Demand is easy. Follow these steps based on your device:
Canceling Primary Care On Demand Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find Primary Care On Demand and tap on it.
- Press Cancel Subscription.
Canceling Primary Care On Demand Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select Primary Care On Demand and tap Cancel Subscription.
Canceling Primary Care On Demand Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find Primary Care On Demand and click Cancel.
Congratulations! Your Primary Care On Demand subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete Primary Care On Demand - Mayo Clinic from Your iOS or Android
Delete Primary Care On Demand from iPhone or iPad:
To delete Primary Care On Demand from your iOS device, follow these steps:
- Locate the Primary Care On Demand app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete Primary Care On Demand from Android:
- Find Primary Care On Demand in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for Primary Care On Demand, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the Primary Care On Demand forum. Our community is ready to help!
What is Primary Care On Demand?
Mayo launches ‘primary care on demand app:
Receive assessment or treatment for hundreds of conditions including gastrointestinal issues, upper respiratory infections, headaches and migraines, allergies and asthma and urinary tract infections.
With the Primary Care On Demand mobile app, you can:
- Speak with a Mayo Clinic primary care provider about immediate medical issues from home or on the go
- Access clinically-proven information about your symptoms and then quickly connect to the personalized care you need
- Receive helpful reminders for labs, follow-up appointments and medication management
- Easily move between virtual and in-person care with a shared medical record
