How to Delete S'hail
Published by: Roads Transport AuthorityRelease Date: October 15, 2024
Need to cancel your S'hail subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete S'hail
Table of Contents:
S'hail Unsubscribe Instructions
Unsubscribing from S'hail is easy. Follow these steps based on your device:
Canceling S'hail Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find S'hail and tap on it.
- Press Cancel Subscription.
Canceling S'hail Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select S'hail and tap Cancel Subscription.
Canceling S'hail Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find S'hail and click Cancel.
Congratulations! Your S'hail subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete S'hail - Roads Transport Authority from Your iOS or Android
Delete S'hail from iPhone or iPad:
To delete S'hail from your iOS device, follow these steps:
- Locate the S'hail app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete S'hail from Android:
- Find S'hail in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for S'hail, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the S'hail forum. Our community is ready to help!
What is S'hail?
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Every day, a smarter way.
S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free.
S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail.
You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features.
