Easily Cancel Salesforce Authenticator: A Guide to Delete on iOS and Android
Looking to cancel your Salesforce Authenticator subscription or delete the app? This guide walks you through the steps on different platforms like iPhones, Androids, your PC (Windows / Mac OS), and PayPal. Remember, cancellation should occur 24 hours before the trial ends to avoid charges.
Salesforce Authenticator App Cancellation and Delete Guide for Different Platforms
Here's how you can easily cancel your Salesforce Authenticator subscription across various platforms.
Table of Contents:
How to Unsubscribe from Salesforce Authenticator
Signing up for a service through an app is a breeze, but unsubscribing can be a bit more challenging. If you're wondering how to unsubscribe from your Salesforce Authenticator account, here's a concise guide to help you out:
Canceling Salesforce Authenticator Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Look for the Salesforce Authenticator subscription and tap on it.
- Press Cancel Subscription at the bottom.
Canceling Salesforce Authenticator Subscription on Android:
- Open the Google Play Store.
- Check if you're signed in to the correct Google Account. Tap Menu and then Subscriptions.
- Find Salesforce Authenticator in your subscription list and tap on it.
- Tap Cancel Subscription.
Canceling Salesforce Authenticator Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find Salesforce Authenticator in your subscription list and click Cancel.
Congratulations! Your Salesforce Authenticator subscription is canceled. Note that you can still enjoy the subscription benefits until the end of the current billing cycle.
How to Delete Salesforce Authenticator App
Remember, canceling a subscription doesn't remove the app from your device. Here's how to delete it:
Delete Salesforce Authenticator from iPhone or iPad:
- Locate the Salesforce Authenticator app on your home screen.
- Long press the app until options appear.
- Choose Remove App and confirm.
Delete Salesforce Authenticator from Android:
- Find Salesforce Authenticator in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall the app.
Note: just deleting the Salesforce Authenticator app doesn't stop payments.
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How to Get a Refund
If you believe you've been wrongfully billed or wish for a refund for Salesforce Authenticator, contact Apple Support, Google Play Support, or PayPal based on your subscription platform. Refund policies may vary based on the reason for the refund request.
If you are having trouble unsubscribing or need further assistance, please visit the Salesforce Authenticator forum. Our friendly community will assist you every step of the way.
