How to Delete Seeing AI

Published by: Microsoft Corporation
Release Date: April 05, 2024

Need to cancel your Seeing AI subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete Seeing AI

Table of Contents:

Cancel Subscriptions
Delete the App from iOS or Android
Getting a Refund

Seeing AI Unsubscribe Instructions

Unsubscribing from Seeing AI is easy. Follow these steps based on your device:

Canceling Seeing AI Subscription on iPhone or iPad:

Open the Settings app.
Tap your name at the top to access your Apple ID.
Tap Subscriptions.
Here, you'll see all your active subscriptions. Find Seeing AI and tap on it.
Press Cancel Subscription.

Canceling Seeing AI Subscription on Android:

Open the Google Play Store.
Ensure you’re signed in to the correct Google Account.
Tap the Menu icon, then Subscriptions.
Select Seeing AI and tap Cancel Subscription.

Canceling Seeing AI Subscription on Paypal:

Log into your PayPal account.
Click the Settings icon.
Navigate to Payments, then Manage Automatic Payments.
Find Seeing AI and click Cancel.

Congratulations! Your Seeing AI subscription is canceled, but you can still use the service until the end of the billing cycle.

Related Guides

How to Delete Seeing AI - Microsoft Corporation from Your iOS or Android

Delete Seeing AI from iPhone or iPad:

To delete Seeing AI from your iOS device, follow these steps:

Locate the Seeing AI app on your home screen.
Long press the app until options appear.
Select Remove App and confirm.

Delete Seeing AI from Android:

Find Seeing AI in your app drawer or home screen.
Long press the app and drag it to Uninstall.
Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for Seeing AI, here’s what to do:

Apple Support (for App Store purchases)
Google Play Support (for Android purchases)

If you need help unsubscribing or further assistance, visit the Seeing AI forum. Our community is ready to help!

What is Seeing AI?

Seeing ai making the visual world more accessible:

Seeing AI is a free app that narrates the world around you. Designed with and for the blind and low vision community, this ongoing research project harnesses the power of AI to open up the visual world by describing nearby people, text and objects.

Seeing AI provides tools to assist with a variety of daily tasks:
• Short Text - Speaks text as soon as it appears in front of the camera.
• Documents - Provides audio guidance to capture a printed page, and recognizes the text, along with its original formatting.
• Products - Scans barcodes, using audio beeps to guide you; hear the name, and package information when available.
• People - Saves people’s faces so you can recognize them, and get an estimate of their age, gender, and expression.
• Currency - Recognizes currency notes.
• Scenes - Hear an overall description of the scene captured. Explore the photo by moving your finger over the screen to hear the location of different objects.
• World - An Audio Augmented Reality experience to explore an unfamiliar environment, including hearing objects announced around you with Spatial Audio (requires a device with a LiDAR, and iOS 14+).