British Airways

Absolutely awful experience online check in and getting boarding pass.

This app is quite convenient and useful except that the writing is often quite small and thin and requires me to expand the font to see clearly

When you book a flight and want to checkin or add the boarding pass to your wallet, you have to find the booking and then it only allows you to manage one passenger at a time. You have to exit the booking and start all over again to find your child's boarding pass.

App works as expected and offers good functionality in most places which is good. The two irritations are: The baggage allowance associated with your current boarding pass is a little difficult to locate. The aspect that is poorly designed is that the app sometimes opens web pages inside the app and those web pages then include a banner that appears to suggest you should open the dedicated app. This type of behavior should be corrected.