LA Times

I’ve read LATimes for decades and have great appreciation for the paper. Many color photos fade after about 1 sec. I sent a video to customer support but no help. They say they don’t have other reports but I see the same complaint in comments. It’s distracting and annoying.

The search function is really limited and bad. Even if you have exact headline sometimes articles are just not there. Furthermore, there isn’t an “open in app” button on the mobile site version of any articles. These two things combined make reading a story/article I see mentioned or linked to outside of the app basically impossible. Great reporters and pieces, just wish the app was better

Please update app tech. Current version is dark ages - Electronic version of daily paper allows only read page by page, without hyperlink to the story. I like reading the entire story without flipping the pages. What is the underlying reason not to use the hyperlink to open the story from the daily e-version?

I still can’t tap to view articles. After informing customer services many months ago, I still can’t tap to view articles in the current edition of the e-paper all the time; sometimes it works but mostly no. I can tap to view archived editions but not the current edition. Why even have the mobile app if it doesn’t work as advertised.

Tapping an article to read it full screen often doesn’t work. Sometimes whole sections of the newspaper are missing in the per-article view. The layout in portrait mode is poor, with the home bar and another strip of space above it leaving a letterbox view of the article. Make the home bar disappear similar to web browsers