Scratch Lottery Jackpot

To the Game Developers your game has froze up it will not open for me to continue playing, and it does not want me to collect my winnings prize when I accept to watch ad before I could collect, but the game is not giving me to collect my winnings, please check why is it doing such thing, thank you very much

This is my first time playing this game I just hope it’s legit because all the other games I have played have been a disappointment. Please let this one be real and I will get my money that I won directly deposited Ii to my cashapp. Account.Because right now I am enjoying it . I have reached my $500 plus dollars and it’s not letting me cash out. It keeps saying it’s not enough. I have $564 and it’s tell me I can’t cash out So why did you’ll ask for my information if you don’t want to let people