How to Delete IU Health Virtual Visits
Published by: Indiana University HealthRelease Date: October 29, 2024
Need to cancel your IU Health Virtual Visits subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete IU Health Virtual Visits
Table of Contents:
IU Health Virtual Visits Unsubscribe Instructions
Unsubscribing from IU Health Virtual Visits is easy. Follow these steps based on your device:
Canceling IU Health Virtual Visits Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find IU Health Virtual Visits and tap on it.
- Press Cancel Subscription.
Canceling IU Health Virtual Visits Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select IU Health Virtual Visits and tap Cancel Subscription.
Canceling IU Health Virtual Visits Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find IU Health Virtual Visits and click Cancel.
Congratulations! Your IU Health Virtual Visits subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete IU Health Virtual Visits - Indiana University Health from Your iOS or Android
Delete IU Health Virtual Visits from iPhone or iPad:
To delete IU Health Virtual Visits from your iOS device, follow these steps:
- Locate the IU Health Virtual Visits app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete IU Health Virtual Visits from Android:
- Find IU Health Virtual Visits in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for IU Health Virtual Visits, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the IU Health Virtual Visits forum. Our community is ready to help!
What is IU Health Virtual Visits?
IU Health Virtual Visits is a secure, trusted alternative that works with your busy schedule to bring you and your family convenient access to our providers without having to travel to an office. You will interact with our providers via live, high-quality video and receive a diagnosis and instructions for treatment.
Virtual Visits can be used for, but not limited to, the following symptoms:
• Bronchitis, cold, cough, congestion, fever, flu and other sinus symptoms
• Diarrhea, heartburn, nausea and vomiting
• Cuts, scrapes, sprains, bruises, burns and insect bites
• Hives, pink eye and rash
• Infections, including bladder, yeast or urinary tract infection
