How to Delete Mobile Passport Control

Published by: US Customs and Border Protection
Release Date: September 12, 2024

Need to cancel your Mobile Passport Control subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete Mobile Passport Control

Table of Contents:

Cancel Subscriptions
Delete the App from iOS or Android
Getting a Refund

Mobile Passport Control Unsubscribe Instructions

Unsubscribing from Mobile Passport Control is easy. Follow these steps based on your device:

Canceling Mobile Passport Control Subscription on iPhone or iPad:

Open the Settings app.
Tap your name at the top to access your Apple ID.
Tap Subscriptions.
Here, you'll see all your active subscriptions. Find Mobile Passport Control and tap on it.
Press Cancel Subscription.

Canceling Mobile Passport Control Subscription on Android:

Open the Google Play Store.
Ensure you’re signed in to the correct Google Account.
Tap the Menu icon, then Subscriptions.
Select Mobile Passport Control and tap Cancel Subscription.

Canceling Mobile Passport Control Subscription on Paypal:

Log into your PayPal account.
Click the Settings icon.
Navigate to Payments, then Manage Automatic Payments.
Find Mobile Passport Control and click Cancel.

Congratulations! Your Mobile Passport Control subscription is canceled, but you can still use the service until the end of the billing cycle.

Related Guides

How to Delete Mobile Passport Control - US Customs and Border Protection from Your iOS or Android

Delete Mobile Passport Control from iPhone or iPad:

To delete Mobile Passport Control from your iOS device, follow these steps:

Locate the Mobile Passport Control app on your home screen.
Long press the app until options appear.
Select Remove App and confirm.

Delete Mobile Passport Control from Android:

Find Mobile Passport Control in your app drawer or home screen.
Long press the app and drag it to Uninstall.
Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for Mobile Passport Control, here’s what to do:

Apple Support (for App Store purchases)
Google Play Support (for Android purchases)

If you need help unsubscribing or further assistance, visit the Mobile Passport Control forum. Our community is ready to help!

What is Mobile Passport Control?

Cbp launches mobile passport control app:

Mobile Passport Control (MPC) is an official application created by U.S. Customs and Border Protection that streamlines your CBP processing experience at select U.S. entry locations. Simply fill out your traveler profile, answer CBP inspection-related questions, and proceed straight to the “Mobile Passport Control” lane at the airport or seaport.

MPC is a voluntary program which can be used by U.S. Citizens, Canadian Citizen Visitors, Lawful Permanent Residents, and Visa Waiver Program Visitors at any of the supported airport and seaport locations found on our website: https://www.cbp.gov/travel/us-citizens/mobile-passport-control

MPC provides a more efficient, secure in-person inspection process for the CBP Officer and the traveler, and shortens overall entry wait times.

MPC can be used in 6 simple steps:

1. Create a traveler profile using biographic information from your passport; You can create a profile for all eligible members in a family group. Your profiles will be securely stored on your device completely free to be used for future travel.