How to Delete MyMountSinai
Published by: Mount Sinai Health SystemRelease Date: January 08, 2024
Need to cancel your MyMountSinai subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.
Guide to Cancel and Delete MyMountSinai
Table of Contents:
MyMountSinai Unsubscribe Instructions
Unsubscribing from MyMountSinai is easy. Follow these steps based on your device:
Canceling MyMountSinai Subscription on iPhone or iPad:
- Open the Settings app.
- Tap your name at the top to access your Apple ID.
- Tap Subscriptions.
- Here, you'll see all your active subscriptions. Find MyMountSinai and tap on it.
- Press Cancel Subscription.
Canceling MyMountSinai Subscription on Android:
- Open the Google Play Store.
- Ensure you’re signed in to the correct Google Account.
- Tap the Menu icon, then Subscriptions.
- Select MyMountSinai and tap Cancel Subscription.
Canceling MyMountSinai Subscription on Paypal:
- Log into your PayPal account.
- Click the Settings icon.
- Navigate to Payments, then Manage Automatic Payments.
- Find MyMountSinai and click Cancel.
Congratulations! Your MyMountSinai subscription is canceled, but you can still use the service until the end of the billing cycle.
How to Delete MyMountSinai - Mount Sinai Health System from Your iOS or Android
Delete MyMountSinai from iPhone or iPad:
To delete MyMountSinai from your iOS device, follow these steps:
- Locate the MyMountSinai app on your home screen.
- Long press the app until options appear.
- Select Remove App and confirm.
Delete MyMountSinai from Android:
- Find MyMountSinai in your app drawer or home screen.
- Long press the app and drag it to Uninstall.
- Confirm to uninstall.
Note: Deleting the app does not stop payments.
How to Get a Refund
If you think you’ve been wrongfully billed or want a refund for MyMountSinai, here’s what to do:
- Apple Support (for App Store purchases)
- Google Play Support (for Android purchases)
If you need help unsubscribing or further assistance, visit the MyMountSinai forum. Our community is ready to help!
What is MyMountSinai?
Mymountsinai app:
All of Mount Sinai—In One Spot
MyMountSinai is designed to make it easier for you to find the health care you need. Whether you’re looking for urgent care, or virtual or in-person care from your primary care physician or a specialist, MyMountSinai puts it all in one place, with tools that make it easy to find what you’re looking for.
With MyMountSinai, you can:
• Find a physician
• Schedule or manage appointments • Start a video visit • View your medical records and lab and test results
• Send a message to your physician
• Request prescription refills
• Check in for appointments
• Upload your COVID-19 vaccination card or proof of vaccination
