delete Pony

How to Delete Pony

Published by: Pony Bikes
Release Date: September 30, 2024

Need to cancel your Pony subscription or delete the app? This guide provides step-by-step instructions for iPhones, Android devices, PCs (Windows/Mac), and PayPal. Remember to cancel at least 24 hours before your trial ends to avoid charges.

Guide to Cancel and Delete Pony

Table of Contents:

Pony Unsubscribe Instructions

Unsubscribing from Pony is easy. Follow these steps based on your device:

Canceling Pony Subscription on iPhone or iPad:

  1. Open the Settings app.
  2. Tap your name at the top to access your Apple ID.
  3. Tap Subscriptions.
  4. Here, you'll see all your active subscriptions. Find Pony and tap on it.
  5. Press Cancel Subscription.

Canceling Pony Subscription on Android:

  1. Open the Google Play Store.
  2. Ensure you’re signed in to the correct Google Account.
  3. Tap the Menu icon, then Subscriptions.
  4. Select Pony and tap Cancel Subscription.

Canceling Pony Subscription on Paypal:

  1. Log into your PayPal account.
  2. Click the Settings icon.
  3. Navigate to Payments, then Manage Automatic Payments.
  4. Find Pony and click Cancel.

Congratulations! Your Pony subscription is canceled, but you can still use the service until the end of the billing cycle.

How to Delete Pony - Pony Bikes from Your iOS or Android

Delete Pony from iPhone or iPad:

To delete Pony from your iOS device, follow these steps:

  1. Locate the Pony app on your home screen.
  2. Long press the app until options appear.
  3. Select Remove App and confirm.

Delete Pony from Android:

  1. Find Pony in your app drawer or home screen.
  2. Long press the app and drag it to Uninstall.
  3. Confirm to uninstall.

Note: Deleting the app does not stop payments.

How to Get a Refund

If you think you’ve been wrongfully billed or want a refund for Pony, here’s what to do:

If you need help unsubscribing or further assistance, visit the Pony forum. Our community is ready to help!

What is Pony?

When you switch your petrol scooter with an electric one ?:

Bus stops. Traffic jams. Empty docks.
Life’s too short... and you were made to move. Which is why the moment has come for a movement. To unchain the city and give you free rein: whoever you are and wherever you’re going. A movement powered by Pony and Pony Angels.

No docking. No hassle. No limits.
Not just getting around.
Changing the way the world goes round.

Download the app to ride a pony (bike & e-scooter) or to adopt one.

Pony is a decentralised micro-mobility platform. Any user can acquire a pony vehicle, profit from its rides and support the growth of shared-mobility in your city.
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