MasterClass: Become More You

Periodically over the years I’ve subscribed to MasterClass. I subscribed last year and did not recognize or remember an auto-renewal feature was active. This year the subscription renewed automatically and I tried to cancel within four hours of notification, but Masterclass was not willing to refund me citing their policy. Whereas I cannot argue against breaking the policy, I’ve been a repeat customer and referred others, so I expected a better customer experience. Suffice it to say, I’ll n

Challenge yourself to listen to something out of the ordinary from what you think you would listen to… you’ll love it! And you’ll learn something super intriguing. Keep the interesting people coming, every single video and series is worth listening too. For a time when podcasts are now over run with just people with a microphone and no actual education, this is the new place to find real professionals in their field telling their secrets, knowledge and advice.

When I cast the video from The app to my TV, the app is incredibly glitchy. I have to restart it constantly to get it to work to allow me to pause, etc!

I enjoy the classes and there’s a great variety and content added often, but the app is terrible to use. Very buggy, I have to force close it often. Also, the UX needs a lot of improvement. I don’t want a video to automatically start when I open the app, it would be nice to have a conclusion at the end of the series to know it’s done when I’m just listening and not watching, the navigation between videos and class pages need to be better, amongst other things.

Topics are too general and are great for discussions on broad topics but most don’t go deep enough. The depth doesn’t have to be with the experts, that can be done with other practitioners out topical educators/trainers. App is very difficult to deal with. Navigation isn’t intuitive, logging in is a major hassle if using a group account. When my is updates, all login details are lost. Account validation process is Byzantine.