My Doctor Online (NCAL Only) is a medical app developed by Kaiser Permanente. Available as a free download, it was updated to v8.50 on August 13, 2024, and currently holds a 4.84 out of 5 rating based on 68.9K reviews. Before downloading, make sure your device has at least 407 MB of free space and runs Android 14.5+ or iOS 15.5+.
Video: My Doctor Online (NCAL Only) Overview
Description
Manage care for you and your family in one convenient place. It’s simple and convenient to get personalized health reminders and information from your doctor.
My Doctor Online (NCAL Only) can be played on Windows and macOS using Android emulators such as BlueStacks. Download an APK version and follow our BlueStacks installation guide to get started. For help with downloading or installing APK files, visit our forums.
User Reviews and Ratings
★★★☆☆Not intuitive
I'll get a text message saying I have a new message and then be directed to some other stuff, NOT messages.
★★★☆☆Needs more content
Please add a way in the pharmacy screen to change the caps to non-childproof caps. I searched and did not find a way to do this in the app. I called the phone number on my bottle and had to wait through a long menu to be able to talk to a live person. I asked to have the caps changed and ordered a medication at the same time. My meds came with no childproof cap. Hard to open with arthritic hands.
★★☆☆☆Slow app
It usually takes me days to get my app to open let alone even work. It is so laggy. I have tried clearing my storage and repowering my phone but I can never get into my app to make appointments, check into appointments, or even to request a prescription refill.
★★★☆☆Doesn’t work well with iOS 26
Since the update to iOS 26, when I try to do anything in the app, I’m just trying to read the instructions for an appointment, pre-appointment tasks, I touched the screen. I touched the appointment and the app logged me out every time I’ve tried. This app needs another update to fix it.
★★★★★App no longer works
Since the last update the app is just a blue screen and no longer allows me to login.
Update 1/21/25 app is working properly now.
