My Highmark App

If you search for specialists, you can get a list. At the bottom of the page there’s a download button. Once selected, the app gives you a PDF that you canNOT download. Why let the app create a pdf the user can’t use? It’s almost like this site it meant to be used on a computer only, and not on a phone OR iPad.

Got in app but still not a fan

I’m no long able to see my card information or my current out of pocket expense. This has been the past few week. Contacted Highmark they have visibility on there system

The app and customer service is flawed. The written responses in the app are so poorly written that I hope it’s AI. Using the app for the support function is basically pointless and a major time waster. Customer service is lacking. I could hear kids in the background during the entire call, which made it hard to hear. Along with that, the call was of little help. I was able to figure out the information I needed on my own later on. The app is functional, but there is room for improvement.

Definitely a step up from the previous website. Looks modern and has lots of health info that I wasn’t expecting.