My Invisalign

randomly signs me out and wont let me sign in

Honestly the app often log my account out and make me have to sign in again,but this recent time I signed in, it didn’t show my account even how many I tried. Also, the timer I suggest to pop up on screen like Iphone timer, that could help user not to forget to turn off timer (all the time I have to type code to set timer on and off, it’s very inconvenient)

While the app does its purpose and is ultimately helpful by keeping dates and wear time, it’s boggling that this app requires to be on a server to function. All too often I find the app inaccessible due to outages leaving me unable to keep track of the amount of time I would take out my trays. A simple timer and calendar catered to Invisalign progress should not require a constant internet/server connection dependent on whether or not the next update breaks the app.

The app was working fine as I was only using it to track my time but it suddenly logged me out and I can’t get back in. Every time I try to log back in, it asks me to ADD a pin. I already had one and entered it but it would accept it then go back to the login page. It’s so annoying as it’s been acting up the whole day. I’m not sure if I’m the only one with that issue. Like most people say, it would also be great to adjust the time on the same day. There are comments from 3-4 years ago and anothe

There was a few days I was unable to login to the app, but I was able to login to the Invisalign website just fine. Now the app is just working fine. Looks like they fixed the issue recently. It is nice to see that the response time from the reviews to app bug fixes are quite fast, but they should really throughly test the updates before releasing it to the public.