Tropical Smoothie Cafe

Whether it’s the app pick up time estimates being 10-20 minutes before the food is actually ready or rewards not being able to be added to orders, I have continuously had issues with Tropical Smoothie Cafe and now I’m just giving up. Which is a shame because I do like the flavor and quality of their food. I’m just tired of the inconsistency and what feels like staff and management that just don’t care.

Top tier smoothie and customer service!!!

What I don't like about this app is that I can't see what's in it BEFORE I order. I should be able to click on it, see what the ingredients are, THEN decide IF I want to add it to a cart and before I select a store.

Overall the app is fine but I can’t use my giftcard to order ahead in the app. Please add the ability to add a giftcard to the payment methods.

The app is difficult to navigate, performs poorly on cellular data and requires a saved credit card instead of using Apple Pay. Considering the frequency of data theft I am becoming increasingly less likely to use food delivery or purchasing apps that require credit card information instead of using secure purchasing options like Apple Pay.