Tropical Smoothie Cafe App Reviews

I despise the auto selected tips and will zero it out every single time!! I always tip when I get good service, but for the app to automatically add, it is bad business. Tyler employees accordingly so I don’t have to. Then anything I give as a tip is extra – which is exactly how it should be in establishment like yours!! Also – fix the saved credit card part in your app. Sometimes my credit card shows up sometimes and I have to manually enter it - and I have selected the default box so many tim

I’m dropping one star every time you force me to update.

If it had the option to use Applepay or PayPal I would give it 5 stars.

The first time I tried to use the app I scanned the code at the register to get points and they never showed up. I contacted customer service and they replied within a couple days and said they put the points on my account but they still haven’t shown up. I contacted customer service again to let them know and included the original case number in the email but this time never heard back, so I still haven’t get any points for my purchase.

Yep, that’s all they had to say! My smoothie was the most perfect blend of chocolate peanut butter and banana! I can’t wait to try them ALL!! Thank you 😊

It’s 2023 add Apple Pay

Best smoothies and food you could ever get for the price and quality ❣️❣️❣️

Love the smoothies all flavors and the stuff is very friendly. The food is also delicious. It would be nice to have a special on them sometimes with everything so expensive these days. When you guys had the 4.99 before 9 am you where my everyday breakfast but still I visit maybe not so much but still love you guys. Keep up the good work 👍🏽.

Great place !!!!!

I love how user friendly this app is and the rewards system is good as well…

Makes things easy to order and done so quickly!! By the time I get up there my stuff is ready!! Love it!!!

I wish I could use Apple Pay on the app! But it’s easy to create an order and to customize food and smoothie options.

Amazing smoothies.

The best smoothies in town! I love the Bahama Mama!! Get it with white chocolate!!

I love that I can get my smoothie delivered and rack up my points now 😍

The kale & apple salad is the best salad I’ve ever had! My favorites are the grilled chicken Caesar wrap & the Island Green Detox smoothie. This place is awesome!

Always great service and smoothies!!

Easy to use and as much as I use this app I get a lot of free smoothies!!! Woo wooo!

I love this restaurant, love the smoothies and the food great service, but one thing that irritates me about the app is that they don’t always let you review what is in your cart when you click the cart button. It just goes to the screen to to set up the time for picking it up. I don’t always like to set the time till I make sure things are ok with the order first in which it does not let me do.

Great and easy to use app for a great smoothie place. Will rate 5 stars when you include Apple Pay as payment method. Please also add notification for order status for example when it’s ready for pick up.

Love everything!

Very straight forward and not hard to learn

My only wish is that you could list sauce on the side.

I love using this app you it makes things easier and you get free smoothies

Wonderful place an wonderful staff always very helpful

It’s like a golden nuggets found on a beautiful river in the Amazon!

I have loved this place for years, but now it seems like they don’t fill the wraps as much and the service is insanely slow sometimes. I showed up after ordering online once, and the people preparing the food acted like they had all day and that nobody was waiting for their food. There were stacks of orders and I couldn’t believe how slow the girls were preparing the food.

Tropical smoothie Café is the best. Employees are always friendly food is always done promptly. Never have had an issue😀

The App works fine. Nothing fancy. Could definitely improve the UI and add the ability to integrate Apple Pay. Why someone would create an app requiring payment without that feature is beyond me. Not even PayPal option?

There is an option on the app to scan barcodes on receipts to earn points if you didn’t scan your app at the purchase point but you can click on the option because it’s hidden by the home bar on the app. If you scroll you can see it, but you can’t scroll enough to keep it where you can click on it. Please fix this! I have a couple receipts and I’d hate to lose those points! The smoothies are great, the app needs fixed.

Love how easy it is to order. Great bonuses or rewards however you wanna say it. BUT you really need to add a feature where you can leave notes about how to get in certain spots, such as leaving a gate code for the delivery driver or any other directions the person receiving the order might have.

This is twice now I placed a repeat ordered using the app and changed the location to another for pick up and it sent it to the previous location instead of the new selected pick up location.

i’m unable to scan the barcode on your app; it scrolls up when i try to scroll down to either enter a barcode or take a picture. i’d really appreciate if this was fixed so that i can earn my points 🙃

I like this app and it makes ordering very easy. I just would suggest an area for notes or allergies.

On the scan tab it won’t let you scroll down to press “Enter Code” or “Scan Code” from your receipts.

The app is great, but would love to see the option to be able to select how to blend your smoothie. Many times I have to bring my smoothie back to have them blend it again because it still has chunks in it. Some people like that…others with texture issues don’t. If this isn’t an option, maybe creating a comment section where this can be inputted. There’s limited options for customization.

The app itself is ok. But what’s up with the notifications? I get two of the same notification on my Lock Screen, when I go to the app it shows I have 9, I open the app and there is no where to see any of the notifications.

On your new update when I go to scan my receipt the bottom cursor is in the way of the scan button I can thumb it up but it pulls back down behind the bottom cursor unabling me to scan my receipt to earn my pointsCan you fix this please

I love the food and for the most part the app is great, but I noticed that for some reason I can’t select the option to enter code or scan receipt when I forgot to scan the app. It’s a bit aggravating, I try to scroll down and it forces the QR code back to center screen, leaving all other options non selectable. Harsh when you were in a hurry or the store is busy

The app works pretty good. It is getting better with each update. The smoothies are awesome.

Refuses to allow me to add a receipt. The bar with all the options (home, rewards, menu, etc…) covers up the enter code and scan button. It is very frustrating. Other than that the app is great

I can’t scan the receipt for purchases in store because the scan code button is behind the navigation bar and I can scroll down to access it. Every time I scroll down the page automatically moves the button behind the navigation bar again.

Wow!! The new app is such a breeze to use. The UI is so wonderful now. Love the inclusion of pictures, the ease of viewing and using rewards, and all of it. Way to go!!

How is there not an "Add Debit/Credit card" option in the Payment Settings?

Ever since the new update, I can no longer login with my Facebook account.