1-800 Contacts App Reviews

this app goes beyond any expectations i had set for it. the 24/7 customer support helps extremely and was able to clarify some of my concerns while also being speedy with it. i was extremely skeptical and hesitant to try the app since my prescription expired, but with the express exam i was able to pay a small fee of 20$ which in usual doctors offices you have to pay 50$ just for the initial contact consultation + the additional charge for the contacts you want. this app makes contacts extremely

Blessings. Very convenient. Good customer service. Eye and contact exam only $20.

The ongoing saga of the lens tracker returned to the positive with the widget +/- buttons working quickly and correctly. Now, it was more logically integrated to the marketing emails to stop telling me I need more lens now (when I repot having full boxes in reserve) it would reduce the spam in my inbox

Lens gauge is back, and with a widget, yay! And now it tells you how many days late you are changing your lenses again instead of just sitting at 0 days!

Where have I been? Since when is 1800 so budget-friendly! I have been paying $50-60 for 4 pair of contacts and I just got 20 pair for $20 and I purchased some glasses too, along with a free eye exam! Super thankful I gave them a shot. Fast and simple! Amazing!

This is literally the best customer service I’ve ever seen. They respond instantly when you text them. Always use the text option for customer support.

Had my contacts ordered in less than 5 minutes! So easy! The first time I ordered there was a issue on MY end and after they took care of it I still received my contacts in one day!!!!

The experience was amazing, finally technology made for convenience and with accuracy! It was actually fun, GREAT ingenuity! ❤️

The online exam doesn’t not work properly for iPhone 15 phones. I had to delete the app and do it from the online version. Please fix. It was very frustrating when the app would open automatically for links.

I have used this company since 2005. Easy to renew prescription. Super easy to order. Never had a delivery problem. My only complaint is that it started out as $25 and now is $52. $52 for a pack of contacts for 15 days! $1250 a year! Sigh, sadly I’m not going to continue with the co.

Great app to order contacts

Easy to order fast and free shipping

Ordering from 1800 Contacts is always such an awesome, easy and stress free thing to do. They just get it at 1800 Contacts, thank you for making it so simple and having the best customer service. You guys are 100% on point always. Love the app!

The express contacts exam super easy and fast. Makes it very convenient for people with busy schedules or people who live in a rural area. This is the third time using this service and I have no complaints.

I appreciate that it was so easy to get the prescription for my contacts. The process is so simple. Thanks so very much.

Obviously these folks (company) rocks BUT would like to see them sell the different eye color, eye Halloween style contacts as well. There are a lot of people who like to switch up their eye color or eye contacts that coincide with different holidays (Halloween, St. Paddy’s day, etc) as opposed to going to a “no name distributed,” for those types of festive contacts. 1800 get it together, you’re missing out on revenue……

Customer service is so helpful and pleasant. Never any issues with this company. I’ve been doing online eye exams for 4 years through them and as a busy mom it’s so helpful. Amazing company, love them so much.

I’ve bought contacts from 1800 contacts for 4 years now, they’ve been nothing but great! American company and they speak English when you call and do their best to help you with what they can!! Highly recommend using them!

They make it so easy and affordable

I am exceedingly appreciative for the convenient service and excellent product for my vision! Thank you again.

Thank you so much for making my contact Oder effortlessly. I appreciate. Now I need to look at glasses 🤓❤️

The convenience of being able to get my prescription updated is awesome and it’s 100% affordable as well!

If you’re not using this app to buy contacts, it’s your loss. There’s ease of use, best customer service, quick delivery times and huge product selection. Will continue to use this to get my contacts. Thank you Allison for your help! It really is always a great experience with their customer service team. I will never talk as good about a company as I do with this company. I recommend it to all my friends.

Well made, seamless prescription update experience

One 800 contacts is always amazing and very helpful to work with. They always always have the best prices and always have what I need in stock.

That”s it. Easy and dependable affordable too

Amazingly quick and hassle free!! Perfect for a person traveling for work and with limited free time. Highly recommended service

Best company of any kind that I have ever done business with! Would recommend them to anyone!

Lens gauge widget doesn’t work pls fix

The app is fine. My issue is with the contacts counter. The macro is really nice for keeping track of how many days I’ve been wearing contacts. Well the thing seems broken now, to the point where now the time ticks UP instead of down. And I can’t go in the app and manually reset it because it doesn’t respond. This should really be fixed.

Ever since the os update, the widget has stopped updating days remaining. It only updates when you manually open the app.

On our recent order it errored out, so we tried again and it worked, but it turns out they charged us twice. We immediately chat online with someone and they tell us they will cancel the duplicate order. The order never gets cancelled and they send us a duplicate order that we NEVER approved. We chat again with an online employee and they say we have to return it to get a refund. I tell them it was their mistake and they leave the live chat. Rude and awful customer service.

awful experience w this company. can’t begin to discuss no show orders or orders that i payed for overnight delivery and got 3-4 days later. mo refund for xtra cost incurred for quick delivery. and it goes on…….