1-800 Contacts app icon
U.S. App Store

1-800 Contacts App Reviews

The 1-800 Contacts app recently received 24 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given 1-800 Contacts app an average rating of 4.88 out of 5 stars, based on a total of 143.1K ratings since its release on Sep 24 by CONTACTS. Can you share your positive or negative thoughts about 1-800 Contacts?

Ratings and Reviews
Rated 4.71 out of 5

143.1K global ratings

5 Star
83%
4 Star
4%
3 Star
4%
2 Star
8%

24 Positive User Reviews for 1-800 Contacts

Exceptional

Had my contacts ordered in less than 5 minutes! So easy! The first time I ordered there was a issue on MY end and after they took care of it I still received my contacts in one day!!!!

Love the technology

The experience was amazing, finally technology made for convenience and with accuracy! It was actually fun, GREAT ingenuity! ❤️

Online exam

The online exam doesn’t not work properly for iPhone 15 phones. I had to delete the app and do it from the online version. Please fix. It was very frustrating when the app would open automatically for links.

Fake reviews

I have used this company since 2005. Easy to renew prescription. Super easy to order. Never had a delivery problem. My only complaint is that it started out as $25 and now is $52. $52 for a pack of contacts for 15 days! $1250 a year! Sigh, sadly I’m not going to continue with the co.

Great app

Great app to order contacts

Contacts

Easy to order fast and free shipping

Always on point !!

Ordering from 1800 Contacts is always such an awesome, easy and stress free thing to do. They just get it at 1800 Contacts, thank you for making it so simple and having the best customer service. You guys are 100% on point always. Love the app!

Express Exam

The express contacts exam super easy and fast. Makes it very convenient for people with busy schedules or people who live in a rural area. This is the third time using this service and I have no complaints.

So easy

I appreciate that it was so easy to get the prescription for my contacts. The process is so simple. Thanks so very much.

Contacts

Obviously these folks (company) rocks BUT would like to see them sell the different eye color, eye Halloween style contacts as well. There are a lot of people who like to switch up their eye color or eye contacts that coincide with different holidays (Halloween, St. Paddy’s day, etc) as opposed to going to a “no name distributed,” for those types of festive contacts. 1800 get it together, you’re missing out on revenue……

Absolutely wonderful

Customer service is so helpful and pleasant. Never any issues with this company. I’ve been doing online eye exams for 4 years through them and as a busy mom it’s so helpful. Amazing company, love them so much.

Great Company Great Values

I’ve bought contacts from 1800 contacts for 4 years now, they’ve been nothing but great! American company and they speak English when you call and do their best to help you with what they can!! Highly recommend using them!

Love 1800 Contacts!!!

They make it so easy and affordable

Satisfied with service

I am exceedingly appreciative for the convenient service and excellent product for my vision! Thank you again.

Simplicity

Thank you so much for making my contact Oder effortlessly. I appreciate. Now I need to look at glasses 🤓❤️

Absolutely love

The convenience of being able to get my prescription updated is awesome and it’s 100% affordable as well!

Best place to buy contacts

If you’re not using this app to buy contacts, it’s your loss. There’s ease of use, best customer service, quick delivery times and huge product selection. Will continue to use this to get my contacts. Thank you Allison for your help! It really is always a great experience with their customer service team. I will never talk as good about a company as I do with this company. I recommend it to all my friends.

Excellent app

Well made, seamless prescription update experience

Amazing

One 800 contacts is always amazing and very helpful to work with. They always always have the best prices and always have what I need in stock.

Easy and dependable

That”s it. Easy and dependable affordable too

Amazingly Quick!

Amazingly quick and hassle free!! Perfect for a person traveling for work and with limited free time. Highly recommended service

Contact Lens

Best company of any kind that I have ever done business with! Would recommend them to anyone!

2 Negative User Reviews for 1-800 Contacts

Order Error and bad customer service

On our recent order it errored out, so we tried again and it worked, but it turns out they charged us twice. We immediately chat online with someone and they tell us they will cancel the duplicate order. The order never gets cancelled and they send us a duplicate order that we NEVER approved. We chat again with an online employee and they say we have to return it to get a refund. I tell them it was their mistake and they leave the live chat. Rude and awful customer service.

1800 contacts

awful experience w this company. can’t begin to discuss no show orders or orders that i payed for overnight delivery and got 3-4 days later. mo refund for xtra cost incurred for quick delivery. and it goes on…….