U.S. App Store

BCBSMA MyBlue Member App App Reviews

The BCBSMA MyBlue Member App app recently received 8 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given BCBSMA MyBlue Member App app an average rating of 4.86 out of 5 stars, based on a total of 4K ratings since its release on Oct 25 by Blue Cross Blue Shield of Massachusetts. Can you share your positive or negative thoughts about BCBSMA MyBlue Member App?

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Ratings and Reviews

Rated 4.25 out of 5

4K global ratings

5 Star

63%

4 Star

3 Star

13%

2 Star

25%

8 Positive User Reviews for BCBSMA MyBlue Member App

BCBS Representative

Kerri assisted me today and was very helpful.

Dec 27, 2025 S. Version: 7.17 Reply

Best digital experience from a health plan

This a the best smart app from BCBSMA for subscribers

Dec 27, 2025 A. Version: 7.19 Reply

Helping for me.

She is nice talking to me

Dec 27, 2025 P. Version: 7.27 Reply

App

This is a great, informative, functional way to deal with BCBS

Dec 27, 2025 D. Version: 7.28 Reply

App is blank except for name of app at the top left corner

I’m unable to use this app. I need to put email address into browser in order to get to the site.

Apr 29, 2024 C. Version: 6.55 Reply

Works great

Happy to be able to access claims or doing virtual doctors on the go

Apr 29, 2024 Olivier M. Version: 6.57 Reply

2 Negative User Reviews for BCBSMA MyBlue Member App

Review

Needs more user friendly features to find, filter, display results. Needs also to only display options based on my network. Otherwise the information is too much

Dec 27, 2025 T. Version: 7.19 Reply

Useless

Although the app appears to be by BCBS it is really controlled by the providers and if you are charged twice there is nothing customer service can do for you until the provider says so. Therefore for virtual visits it is better to wait for your own medical provider to get an appointment. The doctors can’t even provide a steroid for bronchitis. Steroids are not narcotics but they would rather you suffer with chest pain.

Dec 27, 2025 A. Version: 7.20 Reply