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U.S. App Store

Bluebikes App Reviews

Bluebikes app recently received 6 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given Bluebikes app an average rating of 4.11 out of 5 stars, based on a total of 1.1K ratings since its release on Jun 24 by Lyft Bikes and Scooters LLC. Can you share your positive or negative thoughts about Bluebikes?

Ratings and Reviews
Rated 3.50 out of 5

1.1K global ratings

5 Star
17%
4 Star
17%
3 Star
0%
2 Star
67%

6 Positive User Reviews for Bluebikes

Good customer service

Quick to respond to my message in the app. Solved my problem in a few minutes.

Got better

The switch to QR scans seems like an improvement overall but definitely glad the keys are back too, no phone app can beat that convenience.

4 Negative User Reviews for Bluebikes

Please remove the $1 request from every ride. It is annoying

Instead of scanning and go, I have to wait 10 seconds, then double click my apple pay and scan my face. Then wait more

Upgrade

Upgrade is painful. It verified my account and credit card, but says I have no rides, no rewards .. where are my 250 points I earned?? So I log out, wait, then try to log in again - and I have to start from beginning all over again?? I’m looking at someone’s review titled “System works well” .. yeah, it used to work well, until they force you to upgrade.

Ok app with UX flaws, poor service

The map feature works really well to find places to rent bikes. Unfortunately, the ride type UX is not great and that you will not be given the option to choose duration before you buy. And if you buy the wrong pass type, customer service will not help you. What looks like a $1 credit card authorization charge is actually a purchase - be warned they’re looking to nickel and dime you.

Insane price

Had to pay 11.10 dollars for 30 minutes. That’s crazy. I will never use this again

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