Budget – Car Rental App Reviews

Fantastic team who are dedicated to their customers. Personable and knowledgeable. Glad I came across this location. Special shoutout to JD.

Rented a car went great until I tried to use Apple pay. Very frustrating. Ended up having to use credit card instead.

I never get the model car I rent online.

On the app is is very easy to reschedule.

If I have questions, the app is lacking

I keep trying to access my reservation details, I currently am renting a car, and all I get is can’t process request right now try again later or call. Calling doesn’t work well, it would seem there are issues in the back end contacting budget.

Love the app & being able to be a fast break member!! It saves you a lot of time and avoids any hassles.

Well organized and I love seeing and managing my rental in here, but it’s bad that I can’t even view my rental agreement…it just shows me details of my car.

The cars don’t have the cleanest glass so bring something to wipe the windows with. I have experienced this with just about every single budget rental. I’ve had in different states. I guess they don’t do windows, lol! But they are always great cars with lots of useful optional equipment and always pretty much brand new cars and trucks. Tried cheaper rentals but always went back to budget. They even blow away their sister company Avis.

App doesn’t synch with rentals, it’s a sales funnel for ads, you have more options to decline offers then to find your rental. I have no record of current or past or future reservations made through budget. Fast Break allows you to sign up then none of the information synchs. You can search a reservation if you already have the details but it won’t store your info. Ways to go before it’s helpful, not just a sales funnel for advertisements

Although the application is good to create reservations and managed them, there is no options to update a reservation after you have the rental.

It took a ridiculous amount of time to get my account set up. Not acceptable for 2024…

Incompatible with LastPass - won’t pull in passwords. Fastbreak signup is confusing. I think I signed up, but never got a confirmation and it still asks me if I want to sign up after I already signed up. It also doesn’t tell me if a reservation is a fastbreak reservation.

My reservation will not save in the app. I have to search for it with the confirmation# from the email in order to view the details of the reservation in the app. When I close the app and go back in, the reservation is no where to be found! Annoying!

I have been trying to use the budget app for several years now. My login works fine in the web browser, but the app will never login. Using iPhone 14pro. Always comes up saying “you have reached the maximum number of code sends. Please try again later” Get the same message even after not having the app on my phone for months!