BVG Fahrinfo: Routes & Tickets App Reviews

Convenient fast way to find my way

Capable, fast!

Very easy to use and it shows accurate travel information. I suggest adding the stations building map to help visitors navigate to the PL and vendors areas.

Would be nice if the “wallet” worked without internet. Also, the count-down after you activate a ticket seems like a “gotcha” feature for people who wait to activate a ticket until a ticket checker announces their presence on a train.

The little app will help you get around Berlin without the need of the language. The time calculated from and to a given location is perfect. You even can purchase the tickets via the app. I got a 2 day tourist ticket and I got around everywhere easily and quickly with impeccable timing. If you get the AB and C regions, you’ll even get to the airport. Cheap as well ticket wise. A must for any tourist (and likely new local) to have.

It updates as you go. Fantastic way to get around the city. Excellent.

Using the app for quite some time for tickets and route planning and it does the trick. Only thing I’m struggling with is the download of the ics file while transfer to the calendar for iPad and iPhone works well.

Was ist hier los? Hier läuft ja Nix mehr. Kann meine Daten nicht aktualisieren. Keine neuen Zahlungsmittel anlegen. Wer ohne Apple Pay einen Fahrschein kaufen möchte ist hier ange…scht. Und die alte App wird ab sofort nicht mehr unterstützt. Leute, ihr braucht hier dringend eine in Update. Nix mehr so wie es war, da haben sich ein paar tolle Typen was ausgedacht und jetzt seht mal zu wie ihr klarkommt.

What's the point? Why did BVG have to follow Deutsche Bahn's lead in designing their apps from scratch and verschlimmbessering the UX? It just doesn't make sense. Such a redesign adds no value, usually (as in this case) ends up taking away the basic functionality that made the app useful in the first place, and presumably cost far too much public money. Why?

The new version came with a new design and it is really bad. The “clean” approach makes hard to understand what is currently selected and what will be changed if I click something. Also it introduced a new bug in the planner. When I chose my favorite locations as the start location, it always change automatically to my current location. Only works if after the first search I edit the starting point. Edit: new version is buggy and I can’t add credit card payment method. The app doesn’t even reac