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Chick-fil-A App Reviews

The Chick-fil-A app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given Chick-fil-A app an average rating of 4.93 out of 5 stars, based on a total of 3.3M ratings since its release on Oct 24 by ChickfilA. Can you share your positive or negative thoughts about Chick-fil-A?

Ratings and Reviews
Rated 4.56 out of 5

3.3M global ratings

5 Star
71%
4 Star
13%
3 Star
9%
2 Star
7%

Explore global reviews of the Chick-fil-A app: Sweden.

45 Positive User Reviews for Chick-fil-A

Transaction History

I have been trying to see my purchases and all I get is an error message.

The Best ‼️

Great service everytime ‼️

Best best best

Best Chick-fil-A ever is on Madison Avenue in Sacramento. They have never not ever gotten anything wrong on my orders and I come here a lot! Always without exception awesome food, served up by the nicest people ever.

Great Eats

Good chicken done right

Perfect app

Almost as good as you can get. Not sure how it could be any better though. 😁

Danbury children filet

Never tried chick filet before I worked in the mall . Now it’s my favorite. I usually pack my lunch but it’s good to know when I forget that there right here

Best Around

Amazing food always fresh and high quality couldn’t ask for better

Goat

Great app it’s the best in the game fr

Great food and staff

We often go to the Mishawaka, IN restaurant and find the food consistently good and the staff consistently friendly and helpful.

Works just right!

Works smoothly and I can find what I need

Steve M

Love chicken sandwich just getting too salty for health reasons; same for fries.

The Best!

Our chick fil a is the best! They have great est workers and staff! And the best food of course!! Come and visit our Monroe, Michigan Chick fil a anytime!

5 Stars

Great place, never gets old!!

Chic Fil’a ROX The Free World!

Period!!!!!! ❤️🎶📻🎶🇺🇸🤘🙏

Best Chicken

They have the best salads and our kids love there kids meals and employees are always friendly and helpful

Yum!

We love everything about Chick-fil-A! The service is excellent! The food is excellent! The variety is excellent! It’s wonderful that there are many healthy choices! Love having soft serve ice cream! Thank you Chick-fil-A

Game changer

Great way to enjoy great fast food. I never leave reviews but this app has genuinely improved my below average life.

Great delicious food

Friendly employees, clean inside and delicious food

Employee here

i think it’s a pretty nice app i hate most of my coworkers and one of my bosses tho

Chick Fil La

Great food! Amazing service!

Website is tricky

Not user friendly redeeming rewards

App

Easy to use and quick

Excellent App

I don’t have a lot of food apps but this app makes it much easier to dodge those long wait times. Having my order ready within 10 mins and great customer service. I’ve had this app for over 6 years and I love the rewards.

Service

I got a free cookie with my points yeah

Go ahead I have no

Keep it simple I know you’re going

Call the number that they

Let us see how the new

Did they get a

But it is a very small place and

Catering on App not working

You can’t see the cart after adding items to catering order on the app

Hidden tab

It has been a little hard for me to go to upload receipt tab since it is hidden and there is no clue at all where that is. In general a good app but this needs to be addressed

Greatest customer service

Jeffrey was awesome!

Good app

I’ve never had any issues and it does what it’s supposed to.

I just rated 5 starts because it’s Chick-fil-a

One day Chick-fil-a is gonna own America the way that Amazon and Walmart do and I’m gonna fully support it.

Cobb salad

Are there any CFA's in Richmond that have Cobb salads?

Missing items / received items that we did not ordered

I have a lg family there is 7 of us so my order is usually a good size. So I understand things get crazy at your restaurant. But I would say 50% of the time our order is missing something or we received something we did not order. Mistakes happen but I spend a good amount most times we visit your place so I would ask for a little bit better service. Thank you and we still like eating there ! Signed ….. 7 of us 😃

Easy to navigate

Easy to navigate. Very little margin for error. Easy to save your individual favorites, or full meals to reorder. Great app- nothing negative to add.

Sign in issues

There is no way to sign out of one account and sign back into a different account. It signs in through the “website” and auto logs in to the most recent sign in.

Excellent service! Great food

Drive thru service has always been so amazing. So polite and great service at checkout. Food always well cooked and great taste.

Doesn't Work with VPN

Doesn't work with a bunch of servers from my VPN provider. Until I get a server that works, app will redirect me to login which then redirects me to a page that reads: " We're sorry We're having trouble logging you in. You may have entered an incorrect email address or password, so please try again. Or you may have reached the maximum number of accounts for this device. In that case, please sign in with a previously accessed account."

Treats

Milk shakes are amazing

Review

They app is so convenient!!!!!

Good app

The app is good but sometime they don’t do table service.

Spicy Chicken Sandwich

This is the best spicy chicken sandwich

3 Negative User Reviews for Chick-fil-A

Doesn’t work correctly.

The app doesn’t show my transaction history and only gives an error. I’ve reported it to support months ago, requested contact, never contacted, still doesn’t work. Now the favorite restaurants function doesn’t work either. It says to tap the heart, which I do, and it never saves them. For a multi billion dollar corporation you would think they could get these simple functions to work properly.

New update / lost all my favorite saved restaurants

I love Chick-fil-A and would have rated their prior app versions as near perfect. A couple of weeks ago I updated all apps, including CFA. The next time I went to use it, all my prior saved favorite restaurants were gone! Every one of 12-15 restaurants between Florida and North GA. Still has the section for favorites but no listings. Gone! Be careful about the update - it’s got a bug!

Paying through app

The last two orders that I placed using the app I couldn’t complete. I selected my items, used a reward for one, and went to check out. I selected my wallet first and then a credit card stored and the app couldn’t complete the transaction. It reported an error. I had to order with an employee.