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Chick-fil-A App Reviews

Chick-fil-A app recently received 45 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Chick-fil-A app an average rating of 5.00 out of 5 stars, based on a total of 756.4K ratings since its release on Sep 19 by ChickfilA. Can you share your positive or negative thoughts about Chick-fil-A?

Ratings and Reviews

Rated 4.67 out of 5

45 global ratings

5 Star
78%
4 Star
11%
3 Star
11%
2 Star
0%

Explore global reviews of the Chick-fil-A app: Sweden.

45 Positive User Reviews for Chick-fil-A

Employee here

i think it’s a pretty nice app i hate most of my coworkers and one of my bosses tho

Chick Fil La

Great food! Amazing service!

Website is tricky

Not user friendly redeeming rewards

App

Easy to use and quick

Excellent App

I don’t have a lot of food apps but this app makes it much easier to dodge those long wait times. Having my order ready within 10 mins and great customer service. I’ve had this app for over 6 years and I love the rewards.

Service

I got a free cookie with my points yeah

Go ahead I have no

Keep it simple I know you’re going

Call the number that they

Let us see how the new

Did they get a

But it is a very small place and

Catering on App not working

You can’t see the cart after adding items to catering order on the app

Hidden tab

It has been a little hard for me to go to upload receipt tab since it is hidden and there is no clue at all where that is. In general a good app but this needs to be addressed

Greatest customer service

Jeffrey was awesome!

Good app

I’ve never had any issues and it does what it’s supposed to.

I just rated 5 starts because it’s Chick-fil-a

One day Chick-fil-a is gonna own America the way that Amazon and Walmart do and I’m gonna fully support it.

Cobb salad

Are there any CFA's in Richmond that have Cobb salads?

Missing items / received items that we did not ordered

I have a lg family there is 7 of us so my order is usually a good size. So I understand things get crazy at your restaurant. But I would say 50% of the time our order is missing something or we received something we did not order. Mistakes happen but I spend a good amount most times we visit your place so I would ask for a little bit better service. Thank you and we still like eating there ! Signed ….. 7 of us 😃

Easy to navigate

Easy to navigate. Very little margin for error. Easy to save your individual favorites, or full meals to reorder. Great app- nothing negative to add.

Sign in issues

There is no way to sign out of one account and sign back into a different account. It signs in through the “website” and auto logs in to the most recent sign in.

Excellent service! Great food

Drive thru service has always been so amazing. So polite and great service at checkout. Food always well cooked and great taste.

Doesn't Work with VPN

Doesn't work with a bunch of servers from my VPN provider. Until I get a server that works, app will redirect me to login which then redirects me to a page that reads: " We're sorry We're having trouble logging you in. You may have entered an incorrect email address or password, so please try again. Or you may have reached the maximum number of accounts for this device. In that case, please sign in with a previously accessed account."

Treats

Milk shakes are amazing

Review

They app is so convenient!!!!!

Good app

The app is good but sometime they don’t do table service.

Spicy Chicken Sandwich

This is the best spicy chicken sandwich

Thank you.

Thank you for the fast fix on the Apple Pay bug that caused the entire app to crash I love eating at Chick-fil-A and I tend to only use Apple Pay due to security reasons. Thanks for your prompt attention to the problem.

Frustrated.

I love chick fil a and the app used to work perfectly. I’ve been trying to order delivery and it keeps telling me to verify my phone number. So I ask for the code, I get the code, I write it where they ask me too and then Nothing happens. It keeps asking me the code to verify my phone number and I cannot make the order. It is Friday night, I’m super tired and I want to eat from chick fil a but the app doesn’t allow me to 😡.

Unable to get delivery

Updated the app and unable to get food delivered to my house. It keeps asking me to verify my number, so I enter the message sent to my number and press verify and still can’t get past the verify number

Consistent and Easy

By far one of the most simple mobile order apps I’ve been able to use. It’s great to see the attention to detail in multiple facets of the business.

Consistently Great

Lines always move quickly, orders are always accurate and if not they will fix it without pointing the finger at the guests!

I like it

The reward points always come in handy and it’s so convenient.

Love the app

Quick and easy, no fuss no muss. Thank you.

Chick fil a

Favorite comfort food

Joseph GUZIK

Best managed fast food restaurant. Alert, decisive and courteous every time.

Good food

Love the app and quality of the food!

Wait

The drive thru lines are too long and it takes 30 minutes to get through.

:)

Super nice customer service in drive-thru.

Love it!!!

Best and easiest app I’ve ever used and of course the food is always great. The employees at the waynesville restaurant in NC are the best!! Marrybeth does an amazing job at running the place!

HOW ALL FOOD APPS SHOULD BE!

Sleek, to-the-point, not clunky, and simple. None of that extra garbage and annoying loading times of most other cheap food apps (mcdonalds, wawa, wendys, etc).

Perfect

Such a great app. Whoever designed it did a great job. Chipotles app could really use your help. this app even allows you to order and have it delivered to your table when you get to the store

Drive through

The drive through entirely too long 🤬

Employees

Not sure where they find these young people but they are polite.. well mannered and seem to care.

Great resource

In the app you are able to view the menu and customize meals and pay for them. It saves prior orders so that you can reorder favorites. You can also get points for purchased meals that later allows you discounts on orders.

Marty

Awesome service and of course the food

Love it !

I love using the app especially for busy days at work when I’m not able to leave on time for lunch

Reliable

Chick-fil-A is a reliable place where I can swing in and grab lunch while I’m out running errands. The food is consistently fresh and hot in the service is excellent.

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