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Chick-fil-A App Reviews

The Chick-fil-A app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given Chick-fil-A app an average rating of 4.93 out of 5 stars, based on a total of 3.3M ratings since its release on Oct 24 by ChickfilA. Can you share your positive or negative thoughts about Chick-fil-A?

Ratings and Reviews
Rated 4.64 out of 5

3.3M global ratings

5 Star
78%
4 Star
9%
3 Star
4%
2 Star
9%

Explore global reviews of the Chick-fil-A app: Sweden.

45 Positive User Reviews for Chick-fil-A

Chicken at it's best

Always fresh.

Don’t use CarPlay with app

Had my Mobile order ready, and was curious what CarPlay would do. It deleted my order from my phone so I couldn’t check-in. The store didn’t even have record of the order. But the store was nice and did their best as usual. So don’t have CarPlay option if it doesn’t work.

Love Chick-fil-A

From the convenience of the app and point to the friendly servers and amazing food. One of my favorite spots hands down!

The best!

Still my go-to restaurant when I want something quick and delicious!!!

Love me Chick-fil-A

Love Chick-fil-A

Quick

The line was long but it went smoothly and quickly.

5/5

I love this place so much! There food always taste good and fresh and sometimes that is hard to find. The people are so so so nice and I look forward to to seeing everyone every time I go!

Amazing

This is the best awards app I’ve ever done!

Thomas H. Brown, J.D.

Exceptionally great and rapid Service. Food was Hot 🔥, Flavorful and Tasty.

Transaction History

I have been trying to see my purchases and all I get is an error message.

The Best ‼️

Great service everytime ‼️

Best best best

Best Chick-fil-A ever is on Madison Avenue in Sacramento. They have never not ever gotten anything wrong on my orders and I come here a lot! Always without exception awesome food, served up by the nicest people ever.

Great Eats

Good chicken done right

Perfect app

Almost as good as you can get. Not sure how it could be any better though. 😁

Danbury children filet

Never tried chick filet before I worked in the mall . Now it’s my favorite. I usually pack my lunch but it’s good to know when I forget that there right here

Best Around

Amazing food always fresh and high quality couldn’t ask for better

Goat

Great app it’s the best in the game fr

Great food and staff

We often go to the Mishawaka, IN restaurant and find the food consistently good and the staff consistently friendly and helpful.

Works just right!

Works smoothly and I can find what I need

Steve M

Love chicken sandwich just getting too salty for health reasons; same for fries.

The Best!

Our chick fil a is the best! They have great est workers and staff! And the best food of course!! Come and visit our Monroe, Michigan Chick fil a anytime!

5 Stars

Great place, never gets old!!

Chic Fil’a ROX The Free World!

Period!!!!!! ❤️🎶📻🎶🇺🇸🤘🙏

Best Chicken

They have the best salads and our kids love there kids meals and employees are always friendly and helpful

Yum!

We love everything about Chick-fil-A! The service is excellent! The food is excellent! The variety is excellent! It’s wonderful that there are many healthy choices! Love having soft serve ice cream! Thank you Chick-fil-A

Game changer

Great way to enjoy great fast food. I never leave reviews but this app has genuinely improved my below average life.

Great delicious food

Friendly employees, clean inside and delicious food

Employee here

i think it’s a pretty nice app i hate most of my coworkers and one of my bosses tho

Chick Fil La

Great food! Amazing service!

Website is tricky

Not user friendly redeeming rewards

App

Easy to use and quick

Excellent App

I don’t have a lot of food apps but this app makes it much easier to dodge those long wait times. Having my order ready within 10 mins and great customer service. I’ve had this app for over 6 years and I love the rewards.

Service

I got a free cookie with my points yeah

Go ahead I have no

Keep it simple I know you’re going

Call the number that they

Let us see how the new

Did they get a

But it is a very small place and

Catering on App not working

You can’t see the cart after adding items to catering order on the app

Hidden tab

It has been a little hard for me to go to upload receipt tab since it is hidden and there is no clue at all where that is. In general a good app but this needs to be addressed

Greatest customer service

Jeffrey was awesome!

Good app

I’ve never had any issues and it does what it’s supposed to.

I just rated 5 starts because it’s Chick-fil-a

One day Chick-fil-a is gonna own America the way that Amazon and Walmart do and I’m gonna fully support it.

4 Negative User Reviews for Chick-fil-A

Why do I need to wait when I do a pick up order

The app is nice, but the fact that I have to wait when I do a carry out order is ridiculous. If I live 10 minutes away, I should be able to order the food to be ready in 10 minutes, not order and then get to the restaurant and wait 10 mins. This totally defeats the purpose of ordering ahead. Fix this part of the ordering process please

Doesn’t work correctly.

The app doesn’t show my transaction history and only gives an error. I’ve reported it to support months ago, requested contact, never contacted, still doesn’t work. Now the favorite restaurants function doesn’t work either. It says to tap the heart, which I do, and it never saves them. For a multi billion dollar corporation you would think they could get these simple functions to work properly.

New update / lost all my favorite saved restaurants

I love Chick-fil-A and would have rated their prior app versions as near perfect. A couple of weeks ago I updated all apps, including CFA. The next time I went to use it, all my prior saved favorite restaurants were gone! Every one of 12-15 restaurants between Florida and North GA. Still has the section for favorites but no listings. Gone! Be careful about the update - it’s got a bug!

Paying through app

The last two orders that I placed using the app I couldn’t complete. I selected my items, used a reward for one, and went to check out. I selected my wallet first and then a credit card stored and the app couldn’t complete the transaction. It reported an error. I had to order with an employee.

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