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U.S. App Store

Cleco MyAccount App Reviews

The Cleco MyAccount app recently received 17 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given Cleco MyAccount app an average rating of 4.84 out of 5 stars, based on a total of 4.3K ratings since its release on Oct 24 by Smart Energy Systems LLC. Can you share your positive or negative thoughts about Cleco MyAccount?

Ratings and Reviews
Rated 4.18 out of 5

4.3K global ratings

5 Star
53%
4 Star
12%
3 Star
12%
2 Star
24%

17 Positive User Reviews for Cleco MyAccount

Excellent service

Very efficient, professional and accommodating. Thank you.

Bill

$400 + a month is highway robbery. I live alone no small kids at home. This is ridiculous.

Auto pay

Can't get them to take out auto pay, all info is correct!!!!!

Best App Ever

I love this app. It’s so convenient. I can make payments any time I need or want. I especially love the outage notifications. I never have to worry about service because restoration of service usually is around the time they estimated, if not sooner.

Convience

I can make a payment anytime that is convenient for me and no waiting in line or on the phone and it’s no fees associated.

Great company

I can’t say enough good things about them and what a lot of people don’t know is how much they are a part of our community’s and how much they donate to important causes Here in The New Orleans la

Works better

This app for CLECO works much better than the older one did

Fast service

Thank you for the fast service replacing a street light bulb. 3 hours! We appreciate your service.

App payment

This is sweet thanks so much!!! Easy and fast

Best app ever

This is the easiest to pay your bill ever in cleco’s exitence👍great job. It’s a breeze now. Thank Yall so much 😊

Electrical

We are happy with your service.

Informative and Handy

It’s wonderful to have the ability to take care of tour bills on the go and stay informed when problems occur.

The most horrible Customer Service from any app I have ever had from anyone

Horrible can’t get in touch with anybody when you need them

4 Negative User Reviews for Cleco MyAccount

Why can’t I see my Home bill on here?

Why should I have to switch to papers building to be able to view my bill that I can send to my home on here if I can’t see that then this app is useless.

Confusing

Won’t allow you to add a credit card. Over and over!

Saved payment

Every time I use app to make a payment, it will never use my saved account. It will say No saved payment. Click OK and go back and all the payment information “again”, click submit and it works. I put two payment types in payment options. Why does it never work?? What’s the purpose of saving a card and you still have to type everything single thing every time???

Password

It doesn’t remember my password and it doesn’t use Face ID.