23 Positive User Reviews for Dairy Queen Food & Treats
Great app!
It’s really nice to have the app. It would be better if things could be upgraded (like to a blizzard) and if it included everything available in the store.
Super service! From - Ashley!!
Patient customer service with my order! Love this store!
Gainesville FL DQ on 39th is the best!
We love our DQ! The family that owns it is always so nice to us! We come here at least twice a month. They know us by name. Great service. Always clean inside!
Monroe customer service is amazing
Please keep up the good work. Y’all don’t need bad mouths speaking. Keep it simple, and keep it moving!
Sunday evening treat
Great customer service at the drive thru window. Thank you.
Vanilla Sundae
Great service through the mobile app. Delicious sundae.
More Customization options
Love DQ love the app, but I wish you can kind of build your blizzard!! Like let me add strawberry, bananas in my blizzard!
Gift Cards
I am glad they finally decided to add gift cards as a payment method, but if I have a gift card that doesn’t total the amount, I have to be with credit card obviously. It always gives me a issue saying the “total between the card and gift card have to match.” I then have to pay with card only, the gift card won’t work. Hoping they fix this bug soon.
Customizations
Staff is friendly, but they don’t always remember my requested customizations when I order ahead.
Chicken strips
The food we received today was far from what we are used to getting. The bread was borderline on being rubber. The fries were okay. The chicken strips were very small. One was comparable to the normal size, but the other 3 were about the size of a chicken nugget from McDonald’s. Overall it was quite disappointing.
So easy
This app is so convenient and easy!! And we get benefits!
Order on line
Ordering on line was fantastic! We order drove across town and walked in and picked up our food no wait at all. Had to giggle at the folks in the drive up waiting probably at least 20 minutes to get there food lol
More options
It would be great if you are able to choose, if you want a chocolate ice cream cone, or swirl cone, not just vanilla. same thing when ordering dipped cones, as there are other options besides chocolate.
DQ Wichita East Central
This DQ always delivers excellent customer service. I appreciate their staff.
Payment Option
Need a “pay later” option
Can’t add a receipt to your account
Can’t add a receipt to your account if you forget your phone when ordering OR if the cashier doesn’t ask if you have the app. All other companies offer this. Just a little disappointing!
Always get a five star!
Excellent service every time I go there Victor always goes out of his way for your every need at DairyQueen! And the food is always spectacular!
Dairy Queen is king
Ever since a kid 40 years ago I’ve been going to Dairy Queen it hasn’t changed a but even have my kids hooked on it now. Even on my death bed I’m gonna ask for a dipped cone…….maybe even the new churro dipped thanks Dairy Queen you have a customer for life.
Apple Wallet support for DQ points
Please consider adding Apple Wallet support for the DQ points card. It would be so much more convenient to have it show up automatically on my home screen when I arrive at my favorite DQ location.
Spring break treat
Easy to use app and great icecream
3 Negative User Reviews for Dairy Queen Food & Treats
Took FOREVER
We waited for our order for close to 30 minutes
Bad service
I don’t come here often but expect to be served in order, this time l ordered a fish combo and was told she would bring it to me I waited about fifteen minutes and was getting ready to go find out what happened to my meal when a young lady walked past to deliver someone else’s meal on her way back she asked me what I had ordered, I told her she said just a minute I will get it, when she got back to the counter I heard her say “ I know where that fish goes, when I finally got my order the fries w
Mostly Useless
What’s the point of ordering ahead of time if they aren’t even aware of your order until you arrive and tell them about it. Only then do they start making it. App is pretty much pointless.