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FreeStyle Libre 2 - US App Reviews

The FreeStyle Libre 2 - US app recently received 17 positive reviews on iPhone, iPad, and Android devices, and 12 negative reviews. Users in the United States have given FreeStyle Libre 2 - US app an average rating of 2.43 out of 5 stars, based on a total of 4.5K ratings since its release on Sep 24 by Abbott Labs. Can you share your positive or negative thoughts about FreeStyle Libre 2 - US?

Ratings and Reviews
Rated 3.00 out of 5

4.5K global ratings

5 Star
0%
4 Star
0%
3 Star
29%
2 Star
71%

17 Positive User Reviews for FreeStyle Libre 2

Needs to catch up

I’m starting to get errors of more than 50 points since the most recent iPhone update

Password

I can use the app due to needing to reset password but can’t remember old password to rest it. Can I get assistance please?

Average Performance

The last 2 lot I received from Optum Mail Order delivery has been problematic. When I used to buy this Libre Sensor2 at Costco, I didn’t have this issue Now the problem is - I need to tap Check Glucose button multiple times to start the scan Secondly it takes a very long time to give glucose readings Third, navigation between screens and different features all have become slow Hope the manufacturer fixes these issues test them properly before releasing to the market Thanks.

Helpful but needs work

I downloaded this after suddenly becoming a Type 1 diabetic due to a drug reaction and struggling with the finger sticks for checking my glucose. Conceptually it is a great idea and in general does an adequate job. However, it constantly is losing the signal, even when I have my phone in my hand. How does this happen so often? To be valuable it must be reliable.

The sensor is great. The app could use some work

I’m new to CGM and think it is fantastic. I love the control that more data gives me. My only issue so far is the app. I have never used any app with such bad responsiveness to clicks. Any navigation within the app takes four or five clicks to activate. It is really irritating to be trying to discretely take a reading and have to pound on my phone four times to get the reading screen. Same for the logs and the Home Screen. And sometimes it’s more like five or six. This should be such an

12 Negative User Reviews for FreeStyle Libre 2

Driven me crazy!

This meter is constantly loosing connection, it beeping all the time. I can be right beside it and it losses connection. I can check my blood sugar and it would be high, so I take insulin. But the meter will continue to tell me I have high blood sugar and will keep beeping. I wish I would continue using my phone and not this meter. Just switched to 2 plus and constantly it going off saying Alarms Unavailable. I scan the sensors and it still will show Alarms unavailable. It's going off in the mi

Constant false alarms

Often turn off notifications so I can get a nights sleep. Never got a legitimate alarm at night.

too bad this is the only app i can use for this feature

i despise using this app because it came with the device to measure how low or high my mother’s blood sugar is. it disconnects all the time and when i try to connect it rarely works and this is when i am literally a few feet from the sensor. the guy who made this app should be fired!

iOS Compatibility

I have been waiting for the Freestyle 2+ Sensor App to upgrade for compatibility with the new iOS 26, so that I can get a new phone. Abbott has had plenty of time to update their sensors, but once again I am having to wait to update my operating system or get a new phone, due to the ineptness of your IT dept. I am seriously considering switching to Dexcom.

Scan error

4 sensors have given the error message of change sensor that it’s already been used. Anyone have a solution

Undependable

Scan unavailable notification most of each day. Very disappointing allowing for zero faith

Glitchy Lately

The app is glitchy and lags lately. Not sure what happened.

App won’t scan

I’ve experienced issues in the past with lagging response but now the ‘scan sensor’ buttons will not work at all. Issue may have begin after a recent app update. I tried uninstalling the app and the issue persists. Not very reliable.

Terrible upgrade

Very disappointed with the upgrade to libre2, the two comments from two years ago are same things I’m experiencing with these sensors!! False reading, alarm going off constantly saying lost signal and I’m sitting right by my phone, keeps going off thru the night making the family alarmed and scared!! It has lost connection 3 times as I’m typing these!!!

Freestyle 2 lebra sensor

Almost never lasts more than 10 days. Scanning does not work well , takes multiple times to get it to work. It says scan error more times than not!!!

Greg

I phone SE quit scanning sensor. Phone and Libre2 app software are up to date. Have gone through 4 sensors with no success. Worked great for several months. But this has been several weeks now. Have called customer care with no solutions.

You need to do better

The fact that you know iPhone is not that compatible with you software really irritates me. I don’t have to scan multiple times to get reads or reconnect when I use the reader. You need to do something where the reader can connect to the iPhone after the 14 days to upload the information. I’m tired of unnecessary alarms and errors because of the incompatibility of your software and iPhone. Develop better software. You can do better.