Global Entry Mobile App Reviews

I’ve used this twice now in Seattle. Global Entry, itself, has always made customs easier, but this has had me barely breaking stride. Just show the digital receipt to the agent and through you go. Really, really well done.

Downloaded in Manila and used upon approaching the gate at O’Hare. You pre-fill your name and # and wait til you’re at your destination. Open the app, select your entry point, take a selfie and voila! You receive a confirmation with a countdown. Flash your app confirmation to the customs agent and move along. Your checkin expires in 60 mins.

Receipt header is blocking green confirmation number at top of submission display

As I was taxiing at airport, I easily filled out and received my global entry clearance. Make sure location services are on. The only problem was at sfo, a few of the agents were unfamiliar with it. Once I found the right agent, it was a breeze. I assume with time, that will change.

Just used the app at Dulles. I was through in less than five minutes!! Worked perfectly.

When I tried to type in the known traveller number the keyboard did not let me type in the Alpha characters as it only showed the numbers

Excellent app. Simple, easy to use. Doesn’t crash. Downloaded this in the mobile lounge at Dulles IAD. Used it 2 min later. Sped through the Global Entry control. Very very good.

Using the Global Entry for many years, I could not be happier. Does the job!

Great app!! Makes reviewing information/documents very convenient and quick.

I use an iPhone SE. the validation receipt shows photo and details, but the 5 digit code is unreadable. It’s become an issue with some cbp officers who think I’m not enrolled in the program.

Hello, I filled out the Global Entry application but I made the mistake of entering port of entry Miami International and I am arriving at Philadelphia International Airport

Because this is used for travel… Mostly Airlines , it seems reasonable that there should be some sort of automatic integration with the airline apps, so that verification of global entry/TSA is automatic .

It would be great if it always worked. I’m at immigration, in front of the Global Entry machines, and the app tells me I’m too far to submit. Tried three times and did not work.

The Global Entry app takes too long to connect with airport & plane WiFi, so filling out a re-entry form is useless on this app. Just have your Global Entry card in hand for faster processing which is the whole point of having Global Entry in the first place.