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GoPass App Reviews

The GoPass app recently received 9 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given GoPass app an average rating of 4.82 out of 5 stars, based on a total of 62.2K ratings since its release on Aug 24 by DARTThe TDCTA. Can you share your positive or negative thoughts about GoPass?

Ratings and Reviews
Rated 4.11 out of 5

62.2K global ratings

5 Star
56%
4 Star
0%
3 Star
22%
2 Star
22%

9 Positive User Reviews for GoPass

Simple

Quick and easy

Dependent Pass Rider

I would like to give this app 5 stars but what’s the point if I can’t add my dependent pass to my profile? If I have a dependent pass why should I have to buy passes to book a ride with GoLink? Please fix this issue by allowing Dependent Pass users the option to book with our Pass ID. I don’t want to have to call you every time I need a to book a ride.

I appreciate the App updates and the train

I’ve rode the train numerous times to the airport and back from Fort Worth and to Dallas on occasion. I’m glad to see the recent updates to the app so that tells me there’s investment being made to this public service. I really appreciate this service. I noticed in the recent update it was mentioned that “improved clarity on fare caps”, I'm not sure what a fare cap even is? Would be nice to see this explained. I tried looking through the FAQs but I didn’t see it. Maybe I missed it. Thanks again!

Awesome App!

Great App, works perfectly!

Confusing-please edit.

There’s too many tabs, too many pages. And too many steps to buy a ticket. Felt like I had to know Microsoft Excel to navigate the app.

Fixed income and Disable Veteran

Dart works for me. I really hope that the rate can stay the same because people on fixed income are not getting a raise in benefits to justify the rate increase being proposed. Let’s not raise the fare so much. From 96 to 126 is pretty steep. How about to 100? All the other proposed changes seem okay as far as consolidating am and pm fares to three hours. Thanks for the service!

GoPass in a Nutshell

Works Really Well

2 Negative User Reviews for GoPass

Disappointing App

This app regularly malfunctions!

Poor functionality for trip planning

Multiple instances where I cannot plan/map trips to DFW. Either the location of the station is incorrect because there are multiple locations labeled similarly or it cannot find where I am, even when I have selected a nearby station as a starting point. Tonight, the app is showing no train service for tomorrow or beyond.

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