Ikon Pass App Reviews
The Ikon Pass app recently received 26 positive reviews on iPhone, iPad, and Android devices, and 12 negative reviews. Users in the United States have given Ikon Pass app an average rating of 4.69 out of 5 stars, based on a total of 27.3K ratings since its release on Apr 24 by Alterra Mountain Company. Can you share your positive or negative thoughts about Ikon Pass?
27.3K global ratings
26 Positive User Reviews for Ikon Pass
It’s a shame. I get why they combined all the resort apps into one. But there was so much more local flavor to the apps when they were independent. Now I just stick to Slopes for tracking my skiing and let it connect back to IKON to record my stats for the local stuff and home bragging rights.
I decided to try Ikon Pass instead of Epic Pass this year, and overall I really like the app. The interface is clean, easy to use, and everything feels well designed. The only major downside for me is that I can’t filter or clearly see open runs and lifts directly on the map. In the Epic app, this feature is very convenient and makes a big difference. With Ikon, I often have to check other websites or the resort’s page to see what’s actually open, which isn’t very convenient. It would be amaz
Adding a picture (which they make you do) is a mess. And then trying to change it is impossible. Set aside 30mins for this crummy exercise.
Hard to view destinations by region in new update for app, better online.
Having issues getting trail status for Steamboat. Keep getting sent to an error screen and asked to clear my cache. Doesn't work or improve the performance when I do this
The app is pretty good but I wish that you could stay signed in - it seems like every time I want to go in and look at something I have to sign back in again, so please make it so we can stay signed in! Then it would be great!
One time I was looking for my friends and the app helped me find them! So awesome! Too cruel
It works well and shows a lot of stats but when I was tracking with a crew it kept disconnecting me from tracking. That’s my only problem.
The app doesn’t show my season’s stats. Over the last few years, it worked well but now it isn’t working so well. When I try to compare my seasons, it shuts down. Too bad they didn’t leave it alone. 😢🥲
Ice ,Gravity ,steel , muscle & IKON
Ski slopes are forcing customers into purchasing these passes by charging exorbitant prices. You need to get out at least 10 times to make a pass cost effective. Food and drink at the slopes are ridiculously priced and there’s no guarantee of snow purchasing a pass before the season begins. I may quit skiing altogether even though I love it.
Enticed us to ski fun places like Salt Lake and Banff. Pass is so easy to use! Plus, it comes with excellent discounts!
Our stats seems to reset or show inaccurate number of days most of the time…
Like half the time I can’t find any way to start tracking and the other half it’s impossible to miss. WTH? ¯\_(ツ)_/¯
12 Negative User Reviews for Ikon Pass
Tracking works only when the app feels like it. About 1 day out of 4 it decides I’m not “authorized” to track. And before you ask, my iPhone is always up to date. The app is (still) simply not good enough for prime time.
Many times I have started the day with tracking on only to find mid day that it failed to collect any stats. Only fix seems to be force quit app and restart.
No ikon I already paid you $1000s, do not continue to pummel me with advertisements. Insulting.
The latest UI is complete garbage. The previous UI was bad and you somehow made it worse. There is literally no way to renew my pass on the app. I tap one of the buttons to renew, then choose the pass, and I go to some weird renew page that’s trying to sell me on the pass. Bro! I already said I wanted it, why are you trying to sell me it!? Then I’m somehow on step 1 of 5 and there’s no way to continue from there. I’m in the app game, and the app product, design, and development team for this app
Clunky, tries to be all things and isn’t. Not geared to how customers want their information.
ikon forced the mountain apps to move to Ikon. But, they have none of the good features built into it 1. No place to read the blog from palisades(that is the major reason I used the app) 2. All the super fun resort specific “awards” are gone. They used to be a big part of why my kids liked the app 3. They lost all my data from years of tracking Big bummer.
The old Deer Valley app used to have best in class maps that made it super easy to tell which runs and lifts are open, and which runs are groomed. The new DV map in the ikon pass app is low res, it’s unclear which runs are open or closed by viewing the map, the groomed run blue color is too faint to see, and some of the lifts are broken up into strange segments. Also annoying how many taps are required from the ikon pass home page to get to a map.
This app is well done but I cannot understand why you have to hit “track” for days to properly log with WiFi enabled. At my resort, I don’t have service, there is no WiFi and this throws all of my stats off. My epic pass has every lap I’ve taken since 2010 logged without me having to track anything. I love tracking my stats but since I can’t in the app without WiFi, I’ve started using other apps. Wish it was tied to my pass :/
Not sure why alterra finds it necessary to ping your location every time you open the app even when you’re not tracking a session. Also not sure why they aren’t competent enough to integrate their reservation API from their website into their mobile app. The app is useful ONLY for looking at your stats and checking SOME resorts’ trail status etc. but if you’re checking multiple resorts to compare, good chance several either won’t be updated or won’t be available, so I end up looking up directl
None of my stats work
The Ikon Pass is fun to use, but the app always gives me trouble when I am navigating.
Constantly errors when opening at 20%