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U.S. App Store

J.Crew App Reviews

The J.Crew app recently received 11 positive reviews on iPhone, iPad, and Android devices, and 3 negative reviews. Users in the United States have given J.Crew app an average rating of 3.01 out of 5 stars, based on a total of 812 ratings since its release on Apr 26 by JCrew Group. Can you share your positive or negative thoughts about J.Crew?

Ratings and Reviews
Rated 4.18 out of 5

812 global ratings

5 Star
55%
4 Star
9%
3 Star
9%
2 Star
27%

11 Positive User Reviews for J.Crew

Easy App

Works great for online shopping and easy to use in store.

Easier than looking through all my tabs

I downloaded the J.Crew app a while ago, and have been loving it. Saved for Later is a life saver because I browse for a long time and have a hard time finding things from weeks ago, but this helps me keep track of things I’ve been keeping an eye on.

Excellent

User friendly and smooth

Free shipping

I love shopping at J. Crew knowing they offer free shipping. It makes a big difference!

Amazing app and product (best apparel brand app out there by far)

I was really impressed with this J Crew app. Very easy to use and designed incredibly well. Great new loyalty program lets you gain points, depending on how much you spend. J. Crew is officially back and better than ever!!!

It’s a bliss

Just love, love the J.Crew App - so easy to manage and the fashion I enjoy sooo much aside from the quality.

Amazing, but question…

The only thing I’ve noticed worth improving: 1. Monogramming in the app is either non existent, or if you are able to get it in your cart you can’t delete it. 2. Where is Afterpay? I can use it on a computer but don’t see where it’s available in the app.

It’s 2026… Please make a native iPad app

J. Crew, we love your clothing! It’s 2026, please make a native iPad app! Seriously! Not only will this be more convenient for your customers, but I honestly believe it will help save you money as people will be able to use the app and see bigger pictures of the clothing on an iPad instead of on their phone app.

3 Negative User Reviews for J.Crew

Too buggy to be useful

I like the app… when it works! But lately it’s been plagued by loading issues. I get nonstop error messages when I try and add things to cart. Mostly I give up and shop the store via my mobile browser because it’s too annoying.

Advertised Promo Code Doesn’t Worm

The JCrew site is advertising that if you download the app and use the code JCREWAPP you’ll get 15% off. So of course I downloaded the app and the promo code doesn’t actually work.

I did not get the 15%

I downloaded and used the app but I did not get the 15% promised if I used the JCrew app