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Jimmy John’s Sandwiches App Reviews

The Jimmy John’s Sandwiches app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given Jimmy John’s Sandwiches app an average rating of 4.90 out of 5 stars, based on a total of 1.5M ratings since its release on Oct 25 by Jimmy Johns Sandwiches. Can you share your positive or negative thoughts about Jimmy John’s Sandwiches?

Ratings and Reviews
Rated 4.42 out of 5

1.5M global ratings

5 Star
67%
4 Star
9%
3 Star
20%
2 Star
4%

45 Positive User Reviews for Jimmy John’s Sandwiches

Rewards

Love the App. Easy order tracking. The downside is the rewards. I have to spend a fortune to get a free sandwich.

Great Food

I love Jimmy Johns. They are always my go to for a cold delicious sandwich. Thank you for the beat experience and food !

Sandwiches

One of the best sandwich places in Liberty Lake!

I love JJ

Genuinely the best sandwiches ever I love you JJ

Fast service

Fast service and fresh

Good, but forget little things, like cutting sandwiches and adding napkins

Tracking doesn’t tell when order is ready for pickup the last 2 times

Watch your bag

Even though you select the store before you even start the order, if you remove an item and there’s nothing in your bag then you add something else, it defaults the address to the most recent store not the one you selected when you placed the order. List rewards points and had to pay for an order I couldn’t pickup because it defaulted to the wrong store and couldn’t cancel the order.

Nice

Everyone there is nice, place smells great always perfect order

Always Great

They continue to be freaky fast and deliver a product that is consistent, tasty, fresh and filling.

Freaky Fast Always

Always fast always consistent.

App doesn’t Accept Payment

App never accepts my payment if I include a tip, but the website is fine in my browser on mobile.

Subs are YUMMY!!

Every time I order, the subs have been wonderful!! I usually have them delivered because I’m working and they have never let me down! Always on time, fresh and I can count on them for a wonderful lunch!!!!

Love JJ

Been ordering with them on the mobile app very simple and explained very well

Love the app

Easy and fast to use. Very convenient

Great App

They gave me a free sandwich for signing up. They asked if I loved the app, I said yes, and it said “we love you too!” Nuff said lol

Great app. Bad rewards

App is great but the rewards system is complete trash.

Make it easier to resolve order errors

By and large, the app is pretty user friendly, but if your order gets messed up, it’s a chore to get it resolved. I used the “find” feature to locate the store I placed the order with, and had to call the store to find out how aI could get my missing item. Having a button on the order itself would have made the process so much easier.

Delivered Notification

I love the App, the only thing I would like to see with and update is getting notifications when the order has been delivered. Many times it has been delivered but I never know.

Bad day

They messed up and gave us the wrong food we were screaming because they said they could not hear us at least they gave us are correct sandwiches when we went back in but I always love the food just a bad day ig.

I don’t like mayo

Do Ambot sayo

Good

Amazing sandwich

Thanks

Delicious, fast, and fresh each time!

My favorite to order from

Almost perfect sometimes there’s a delay because of weather or because I order at their busy time so I’m aware of that I like to quilt I’m a retired person and the days that I do Quilting I like to order from Jimmy John Always tasty and fresh

The best foo

💯💯💯the food is amazing

Notifications need improvement

App works fine, but it never tells you when your food is ready. I’ve just learned how long I have to wait before going to the store, which I shouldn’t have to do.

Fountain drink

Come on Jimmy John’s, add fountain drink as an option for a drink when doing a pick-up order. Now we have to do a separate transaction in the store to get a drink. That’s ridiculous

Alpharetta location

Always get my order right never miss and fast

Great. Easy to use.

Only change I would make is to have the Order History more front and center.

Perfect

The app is so helpful. I’m a long time Buyer, probably 10 years. It’s amazing! Keep it up!

I used JJ for work and pleasure. They are the absolute best!

I use Jimmy John for work and pleasure. They totally rock!

Loses it

The app keeps losing my password. I get tired of constantly resetting it I don’t seem to have this problem on my other apps.

Great

Always quick and great food.

Great for ordering. Terrible for tracking

They need a better system of tracking. Especially since freaky fast isn’t a thing anymore. I can’t stand outside of my work for an hour waiting for the sandwich when they say it’s on the way.

Good Sammie’s

Sammies are good. Pretty inconsistent with sauces. Sometimes when I order extra mayo it’s less than if I hadn’t. My main gripe, and it seems pretty stupid, is that every time I’ve ordered my sandwich cut in half it shows up whole. Probably 4-5 times in a row. Small thing, but it’s the small stuff that makes you happy. Overall chronic sandwiches and I keep coming back for more! Thanks guys/gals

Amazing!

If you are looking for a amazing sandwich, then eat here!

Not bad

I will let you know

Jimmy johns

I put in a special request for no cheese on my kiddos sub and it came with cheese. Also paid for a cookie and didn’t get it. Requested napkins and didn’t get them. I got a tiny straw for my large drink. They didn’t read the ticket! But food came fast and I’m starving.

Free sandwich

Thanks app for the free sandwich

Ellen

Amazing employees and great fresh food

Great service

Love the Danville Jimmy John’s !

Jimmy John’s slaps

Love this place. Would die without it. Best staff, speediest delivery ever. Never messes up orders and the app is easy to navigate

Great experience, love the sandwiches

I have nothing bad to say about Jimmy John’s I love their food. Only issue I have is your app needs a better way to track orders and the orders and their completion.

Very Easy and Functional App

I like the jimmy johns app, it has a good design and it works well. It’s never let me down

2 Negative User Reviews for Jimmy John’s Sandwiches

Card on file not working

The app will not update my new credit card with an updated expiration date. I cannot order a delivery order on the app.

Awful visit rewards

The only "surprise" reward they ever give you for meeting their visit goals is a free pickle or chips. There's no surprise. Just come out and admit it, JJ's, you'll only ever give "surprise" rewards of the two cheapest things in the your menu. When a customer would do far better to just create a new account each time they visit, your rewards program is garbage.

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