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KFC US - Ordering App App Reviews

The KFC US - Ordering App app recently received 7 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given KFC US - Ordering App app an average rating of 4.25 out of 5 stars, based on a total of 9.8K ratings since its release on Aug 24 by Kentucky Fried Chicken. Can you share your positive or negative thoughts about KFC US - Ordering App?

Ratings and Reviews
Rated 3.29 out of 5

9.8K global ratings

5 Star
14%
4 Star
0%
3 Star
29%
2 Star
57%

7 Positive User Reviews for KFC US

App seems okay but order wrong EVERY time

Not sure if it doesn’t translate right from the app or the associates just aren’t doing their job right. I know for the store I go to it’s best to not use the app.

Service

Gher road store in Vancouver Wa has horrible customer service, won’t honor National TV ads And are downright rude. I’m done!!!Beau

The KFC App log in

I really do love the app and it won’t let me log back into it and so I need some help logging into the app please help me out thank you

4 Negative User Reviews for KFC US

Ugh

This app messes up more than any app I’ve used. Buttons are at the extreme bottom of the screen, which doesn’t scroll, and are unclickable. I ordered delivery but after submitting it changed it to pickup with no option to cancel. Horrible app. Just use website.

Oops!

This app works about 50% of the time. I can’t tell you how often I get the “Oops” screen trying to change locations, etc

Rewards never work

Both my husband and I have this app and we can’t get the rewards to redeem. We have tried multiple times.

Needs improvement

Once this is updated to register purchases at the restaurant then I will change my rating. Also need to allow to choose the chicken pieces when ordering a 3piece combo for example. I prefer to order 1 breast and 2 wings and there should be a option for this. Also add to either enter a code from the receipt when buying at the restaurant to also earn rewards points.