18 Positive User Reviews for KLM
Excelente
No problem getting a upgrade on my across the Atlantic Ocean.
Best customer service ever
Very nice people in the Saudi Arabia call Center .
Seat changes
It was easy to change our seat selections for more comfort.
Could be simpler
A lot of looping backwards
APPLICATION TRÈS TRÈS FIABLE
APPLICATION TRÈS TRÈS FIABLE, FONCTIONNEL ET EFFICACE. Meilleure que celle de AIR FRANCE.
Bravo !
Scanner in App terrible.
While scanning your passport an ad for rental car pops up. When you finally remove the ad and place the passport where indicated, the app reverts to previous page, so you don't know if the scan was successful.
Cannot disable promotional notifications
I’m still getting notification alerts from this app for promotions, despite disabling it in the settings. 👎
Great service
I have no issues, bought tickets on the app . Cancelled the ticket, changed seats. Great app all over . You can add service easily and cancel it .
First Name(s)
I saw for the first time „First Name(s)” and could only assume the question was about „First Middle Name”
Such easy checkin!!!
KLM makes it so easy to make reservations and to check in.
Mr
Best airlines Best service
6 Negative User Reviews for KLM
Does not log in
Can no longer sign in to flying blue on this or the Air France app. It just takes the user id and then says there is a technical error. This has happened before and is happening again after the latest update.
Fonts
Fonts not showing up correctly
Offers & deals notifications
No matter how often you turn off the notifications, they’re always on again
Does not log in
Can no longer sign in to flying blue on this or the Air France app. It just takes the user id and then says there is a technical error.
Please hire someone who uses the app
Not very user friendly. Does not integrate across the code sharing partners except Air France. Cannot get seat assignments, cannot upgrade.
Something went wrong
Most common message in this app is “Something went wrong…”. I hope nothing goes wrong with planes, because the app is far from reliable.