U.S. App Store

Luup - Ride Your City App Reviews

The Luup - Ride Your City app recently received 7 positive reviews on iPhone, iPad, and Android devices, and 2 negative reviews. Users in the United States have given Luup - Ride Your City app an average rating of 4.83 out of 5 stars, based on a total of 541 ratings since its release on Oct 24 by Luup. Can you share your positive or negative thoughts about Luup - Ride Your City?

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Ratings and Reviews

Rated 4.43 out of 5

541 global ratings

5 Star

71%

4 Star

3 Star

2 Star

29%

Explore global reviews of the Luup - Ride Your City app: Germany, Spain, France, Italy, Sweden.

7 Positive User Reviews for Luup

Great experience

Bike ride was fun and allowed the opportunity to view city

Jan 11, 2026 Juju P. Version: 1.85 Reply

Always fun

Even foreigners can use them in Japan. App is in English. Driving lessons are useful.

Jan 11, 2026 K. Version: 1.86 Reply

Awesome time in Tokyo

Had a great time with friends riding these 10/10 would recommend!

Jan 11, 2026 Frankie 5. Version: 1.88 Reply

Greater than expected

First time in Tokyo, coming from Houston, Texas USA. I do not know the language and have never been in a country where they drive on the left side of the rode. The driving instructions/test was so simple and effective, I traveled an hour in a very busy Tokyo city without any issues. Thank you! I saved so much money and even got a discount on the first ride! - Ruben Dion

Jan 11, 2026 Ruben D. Version: 1.88 Reply

So convenient

So helpful in getting around

Jan 11, 2026 C. Version: 1.90 Reply

2 Negative User Reviews for Luup

Doesn’t Work if you have new SIM card

Traveling to Japan I got a new SIM card at the airport for data use but since this changed my phone # and the only way to use the app is with a text message verification I wasn’t able to use any bikes. Please add email verification or some other form other than just text messaging.

Jan 11, 2026 R. Version: 1.98 Reply

Impose you poor scanning tech

After six tries to try to scan my passport I gave up gonna try DoCoMo instead

Jan 11, 2026 M. Version: 1.10 Reply