Lyft app recently received 45 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Lyft app an average rating of 4.88 out of 5 stars, based on a total of 14.5K ratings since its release on Mar 24 by Lyft. Can you share your positive or negative thoughts about Lyft?
14.5K global ratings
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Arrived early and smooth ride.
Jai’me my driver was nothing short of professional and polite and very friendly. Thanks Lyft for getting me home safe. I don’t think you know what this ride home means to me.
Nice prompt driver. Great ride to my destination will do Lyft again. Beats walking!
I tried Uber. I wasn’t able to book a ride “now”. The app insisted on 30-45 minutes in advance.
Driver Tiffany was fantastic! Felt very safe, great driving in the Denver traffic! Thank you!
William is a very personable driver. Awesome driver, awesome person the car was immaculate.
I felt safe secure and was at my destination in no time. Thank you
He is very professional his car very clean also very good person to talk to
I use LYFT services to all my appointments, all the time. It is affordable, fast, clean, and I meet all kinds of people that drive for LYFT. And the conversations are always very interesting, I learn a lot. Thanks LYFT!
Best driver! Love him !
I called Lyft for a ride to the Sioux Falls airport. Craig was my driver and he was the best. He was friendly,kind & went out of his way to help me. He even helped to make sure I could manage my heavy luggage at the airport . I have ridden with Uber in the past but I will bring all my future business to to Lyft! Thank you!
Damani is so awesome! He even created a Spotify playlist just for me! He is tech-savvy and perceptive.
She was very friendly polite and went above and beyond to provide a great service
Easy to operate, accurate and great notification throughout the process!
Found Lyft to be dependable in the NY metropolitan area. But was in St. Augustine, Florida, last month going to Jacksonville Airport and the driver was said to be coming and then the app dropped the ride and never noticed me. Had to find a last minute ride. Horrible experience.
Only dislike that adding stops is limited to only one. Whereas on Uber you can add 2 stops. Otherwise it’s a great app and has good prices. I do also wish that they would add the bike and scooter Lyft share to Philadelphia. Anyway drivers are usually good and customer support is usually easy to communicate any issues with and are quick to resolve them. It would be nice to be able to see the reviews that drivers give to me as a rider (Anonymously of course) just a suggestion.
Needed a ride to the ER. Uber was forever and a day and still couldn’t find a driver. I downloaded Lyft and the driver picked me up in 3 minutes and help carried my things. Time was of the essence and MD literally helped save my life. Uber ? You would have picked up a corpse. What’s going on?!!?? Thank you Lyft!! 🇺🇸💜
I was waiting for Lyft and when she arrived I was about to open the door and get in and the driver pulled off leaving me.So I was charged 5 dollars for her leaving me and I had to call for another Lyft.This driver was excellent and apologize for Lyft and the other driver I was impressed!!!
I switched to Lyft after a number of technical glitches with a competing service and no complaints. Used it twice tonight and the drivers were professional and courteous.
Este medio de transporte muy seguro
Our driver Dorothy was awesome. The driver Elvys that drove an 18 Chevy cruise canceled on us after we waited half hour.
Couldn’t have asked for a better Lyft!!
The app alone not with friends and to much presure
Lyft makes reviews for drivers & riders not transparent which i find to b an issue. I tip 5$ & give 5 stars rating almost every driver. Never had an issue. All of a sudden i get notification that i was left a feedback. No idea who or what or when or why. Since things aren’t transparent & I’m tipping people who’s giving me bad feedback afterwards, y would i keep tipping or rating?
Thank you guys great service.
As what the title says, it’s cheaper
Very friendly and easy going
Pay your drivers more
Matthew did an outstanding job going the extra mile to make our vacation date night dinner reservations on time. We had contacted Uber, and 2 drivers had accepted but couldn’t manage to find a main pickup point at Saratoga Springs Disney Resort. We will NOT be using Uber again and will recommend Lyft for all our friends n family.
The first driver that I contacted didn’t even picked me up today September 6,2022 she stated that she was one minute away I was standing outside and the driver canceled. Right after that I ordered another Lyft and the person was so humble and super patient and down to earth Justin should receive a bonus or extra pay he so polite.
The prices were expensive a little than Uber.
Great driver, very clean vehicle, made me feel very comfortable in his presence. Interesting conversationalist.Navy retiree. His name is Jim.
Lyft is very convenient for me right now and the drivers are nice and professional thank youuuuu ❤️Mrs. Carl Godfrey
I like Lyft better than Uber , they have become high headed & feel they are the only monopoly. No Lyft , drivers are more educated & polished. Thanks
I’ve used Lyft for 5 years now. I’ve always had kind drivers, the app is great. Prices are usually cheaper than Uber, and I feel very safe.
Thanks for the pleasant ride!
He did his best to get us to our destination in a timely and safe fashion. He was also very friendly.
The app literally made me wait 10 minutes to tell me they couldn’t find me a ride & try again later. Made late for work as well…smfh
Great customer service, responded to my messages quickly and super efficient!
Arrived quickly, very nice and friendly!!
Thank you to Kentantia for taking me to the game and thank you to GA for taking me back from the stadium. Two exceptional people Lyft is lucky to have you both!! 5 stars to both of you and thank you again and God bless you both and your families. Best Regards, Frank Brezina
I am sick of the drivers counseling on me, when they read my notes stating that I am blind and in traveling with a service animal. I really think that is unfair of them to do that, and I don’t understand why Lyft let them get away with it.
Nice ride… like the way you drive
Clean car, Safe driver. Overall Great Service
Should have larger map.