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Lyft App Reviews

The Lyft app recently received 45 positive reviews on iPhone, iPad, and Android devices. Users in the United States have given Lyft app an average rating of 4.92 out of 5 stars, based on a total of 15M ratings since its release on Oct 24 by Lyft. Can you share your positive or negative thoughts about Lyft?

Ratings and Reviews
Rated 4.89 out of 5

15M global ratings

5 Star
91%
4 Star
7%
3 Star
2%
2 Star
0%

Explore global reviews of the Lyft app: Sweden, Spain, France, Italy, Germany.

45 Positive User Reviews for Lyft

Irma

Great experience and friendly driver!

Wonderful friendly driver

I highly recommend.

Short trip

Great car & driver

Great driver

Leon was such a nice guy with a spotless car. Highly recommend

What a blessing

Coming from a town with just a reluctant taxi I sure appreciate Lyft

Demetris

My Lyft driver was amazing. He got us to our destination safely. Very careful driver!

Great drive

Good drive recommended

Great

I feel so grateful to book is cab which he is so friendly n understanding n I ask him to drop fast due to job I got late but he took me there on time which was above my expectations.i really appreciate him N hope to see him again

Love

I enjoy riding with Lyft

Great guy

Great driver super nice guy helpful and safe

Nice person

Very nice driver! Very knowledgeable about life. We had great conversation with her

Very cool

Great conversation and a very cool person

Nice service

All good. Nice smile and fast service.

Patient lyft driver

Loved the ride

Stephanie T.

Great personality! The time flew by. Glad he had chargers in the backseat!

left

i’m always safe to a ride from left the driver is was careful car is clean

Hero

I want to say thank you for picking me up after rough day. 5/5 do recommend

Excellent!!

Prompt, Friendly driver. Very clean vehicle!!

Yayhe from Kenya was wonderful

He was very pleasant and efficient

Nyla

I forgot my cellphone in automobile 225 410 6351. 1382 Silverton Drive

Elie Is Great

Arrived early and smooth ride.

Fast and courteous

Jai’me my driver was nothing short of professional and polite and very friendly. Thanks Lyft for getting me home safe. I don’t think you know what this ride home means to me.

Good service

Nice prompt driver. Great ride to my destination will do Lyft again. Beats walking!

Prefer Lyft

I tried Uber. I wasn’t able to book a ride “now”. The app insisted on 30-45 minutes in advance.

To Denver

Driver Tiffany was fantastic! Felt very safe, great driving in the Denver traffic! Thank you!

Awesome

William is a very personable driver. Awesome driver, awesome person the car was immaculate.

Amazing Driver

I felt safe secure and was at my destination in no time. Thank you

Best driver to get daily ride

He is very professional his car very clean also very good person to talk to

Roscoe Eve

I use LYFT services to all my appointments, all the time. It is affordable, fast, clean, and I meet all kinds of people that drive for LYFT. And the conversations are always very interesting, I learn a lot. Thanks LYFT!

A+

Best driver! Love him !

Great experience

I called Lyft for a ride to the Sioux Falls airport. Craig was my driver and he was the best. He was friendly,kind & went out of his way to help me. He even helped to make sure I could manage my heavy luggage at the airport . I have ridden with Uber in the past but I will bring all my future business to to Lyft! Thank you!

Damani

Damani is so awesome! He even created a Spotify playlist just for me! He is tech-savvy and perceptive.

Mars

She was very friendly polite and went above and beyond to provide a great service

Convenient

Easy to operate, accurate and great notification throughout the process!

Does well depending on the area

Found Lyft to be dependable in the NY metropolitan area. But was in St. Augustine, Florida, last month going to Jacksonville Airport and the driver was said to be coming and then the app dropped the ride and never noticed me. Had to find a last minute ride. Horrible experience.

Great app all the way around except…

Only dislike that adding stops is limited to only one. Whereas on Uber you can add 2 stops. Otherwise it’s a great app and has good prices. I do also wish that they would add the bike and scooter Lyft share to Philadelphia. Anyway drivers are usually good and customer support is usually easy to communicate any issues with and are quick to resolve them. It would be nice to be able to see the reviews that drivers give to me as a rider (Anonymously of course) just a suggestion.

Lyft ? You helped save my life 🤝🇺🇸🫶Uber ? ? Uber? Hello ?? Thank you Lyft!! 🇺🇸💜

Needed a ride to the ER. Uber was forever and a day and still couldn’t find a driver. I downloaded Lyft and the driver picked me up in 3 minutes and help carried my things. Time was of the essence and MD literally helped save my life. Uber ? You would have picked up a corpse. What’s going on?!!?? Thank you Lyft!! 🇺🇸💜

Missed ride

I was waiting for Lyft and when she arrived I was about to open the door and get in and the driver pulled off leaving me.So I was charged 5 dollars for her leaving me and I had to call for another Lyft.This driver was excellent and apologize for Lyft and the other driver I was impressed!!!

Excellent First Night Experience

I switched to Lyft after a number of technical glitches with a competing service and no complaints. Used it twice tonight and the drivers were professional and courteous.

Me gusta 👍

Este medio de transporte muy seguro

Elvys

Our driver Dorothy was awesome. The driver Elvys that drove an 18 Chevy cruise canceled on us after we waited half hour.

Great ride

Couldn’t have asked for a better Lyft!!

First time to try

The app alone not with friends and to much presure

Not transparent

Lyft makes reviews for drivers & riders not transparent which i find to b an issue. I tip 5$ & give 5 stars rating almost every driver. Never had an issue. All of a sudden i get notification that i was left a feedback. No idea who or what or when or why. Since things aren’t transparent & I’m tipping people who’s giving me bad feedback afterwards, y would i keep tipping or rating?

Excelent

Thank you guys great service.