Macy's App Reviews

Love this store, especially when Liza is there to wait on me. Whether I’m returning items or purchasing some, she is always so nice and helpful! She is the perfect store clerk!

Love the app (especially the scanner in it) except that it will not display in full screen! It drives me crazy to look at the skinny display screen when on either iPhone or iPad. I just use macys.com instead for that reason, then I can see everything in full screen.

Beverly C. Was the most gracious and thoughtful person that assisted me and was not pushy. She represented your store so graciously. I am going back after my cruise.

No Apple Pay for large company platform

Good app but would not recommend for a wedding registry, it has a lot of items that it will not let you add to the registry, you have to call or email them the item number and have it added that way. Very frustrating.

I opened shop, went to the women’s section, and clicked “flash sale.” When you click on something, the transition is the page slides from the right. So, going back, I click “flash sale.” It loads the ad at the top and before the clothe items can load it acts as if I liked clicked “flash sale” from the previous page again. It keeps “opening” “flash sale” over and over non-stop.

Easy shopping, never easier. Love it. If you live in Texas, appreciate not having to get out in the heat.

I love the app but recently I have been unable to make payments on my card using it. When I press the button to continue it doesn’t go to the next page and when I press the more sources tab it goes to the next page and just keeps flashing but never fully loading.

Give rewards to your programmers, the best app for shopping, simple interface and navigation, love it.

I miss the option where we used to be able to save an item and we could choose the list it saves to before it saves, whether it be under favorites or another list. Everything now is saved straight into to favorites. Then I have to individually go click into each item and move them all into the actual list I want them in. Please consider bringing the option back or making it easier to move multiple items from favorites into another list.

But I noticed when i view something the price will increase the next day. Or you’ll have the same product listed with different prices 🤔

Please create or update your app for iPad use. The iPhone sized display doesn’t expand to the iPad sized display. Shopping online with an iPad is better than using a phone.

My app cart doesn’t work from 3 weeks since I updated the app, I found stuff to buy and when I added to the cart that list disappeared right away I don’t know what to do? And how to buy those items since I have no time to buy in the stores infect the store is so big I don’t even know how to find those stuff in the store that’s why I preferred to buy online the reason I am writing this review so the store management fix this issue and let me know what do with the cart and how to buy them?

Tried to download the latest upgrade so I can use my Macy’s app as usual. My iPhone 6s is too old to download the updates. So have I lost the ability to use the Macy’s app?

I had to update the delivery address but the restrictions to the address 2 field does not let me update the full address, therefore the packages have been returned o delayed delivery. Address2 field does not allow two numbers separated by a space to be captured. Also characters are not allowed. The name field cannot contain numbers. I liked the app a lot for online shopping but the delivery information is refraining me to do so.

Store part works fine. When you get to the financial part - CitiBank Amex. It says access blocked and it gives you an 1 888 ——- number to call. ????? Always worked before

My number one store in Macy’s has everything I want and need love you Macy

Dear Developer, Would it be possible to roll out the Macy’s app for iPad users. As you may know, as soon as I downloaded the app on my iPad, it is still only the size of my iPhone which is a moot point to me as it is too tiny to navigate. I’d appreciate your thoughts. With kind regards, Pat

When I order shoes I wish that you would ship the shoes to my destination you ship perfume you ship sheets so many other things and yet the shoes you don’t wanna ship the sandals??

I like the “old” app better….now can’t access the scanner while in the store….very annoying :(..

There is no back button after you click on reviews. After I was done reading the reviews on a product I cannot go back to the product. I have to go down and press search all over again.

I want to thank Miss Mahboba for helping me today, she was extremely knowledgeable in helping me choose products. I’ve never written a report before but just felt you need to know what a great person you have working for you. Gloria Zamora

It will not update, and there is no way to contact developer without updating app. So I can’t use the app without updating. 👏🏽

Macy’s app is easy to use.

One of the best for the Men.

Quick, fast & painless

When I enter my pw on the App it allows the letters without a problem, but every time I go to put in the 3 numbers at the end of my pw it doesn’t allow me to unless I hit the back button. It’s been happening for about a year now ans it happened again with the new version. I have an IPhone

I have placed an order yesterday Friday through the internet and they said that they are going to a different address I don’t know what they mean by that I paid 183 dollars and some change if y don’t have the right address call me pl at 6050054

Por los súper precio, por calidad y por su SERVICIO AL CLIENTE . Holyoke Mall ! GRACIASSSSS by everything

Easy ordering! Great sale & rewards offered!

I do all my shopping at Christmas at Macy’s and I love their specials but was unhappy that the last coupon then I got in the mail didn’t apply to anything that I was ordering. Would rather have just 20% off anything. Thanks Macy’s!!

I find more things on sale and the app makes it easy to look at the choice I need

I am a new Macys shopper I saw the skirt that I order in the store and was delighted to find it in my size online it was a great 1 st time experience..

Macy’s app is awesome. It’s fast and holds items in your cart if you get distracted! Love it!

The app is very easy to use and if I need extra help it’s also offered through the phone. Thank you Macy’s for making this a pleasurable experience.

The Macy’s app is very easy to use. The option of filter and sort are excellence . But need more time for rewards

My app runs slowly and sometimes stalls and freezes. If I’m shopping too long in the app, it crashes. Hopefully this will be fixed soon.

So excited to pay my bill on .com and find out that Laura Mercier was offering bonus points until midnight tonight! I’ll look forward to receiving my new products. Thanks, Macy’s!

Thank you so much for the reduction in cost.

This app is very user friendly and saves me tons of time!

The app was very slow to load certain pages and difficult to return to. I’ve never had a problem with the app before. I generally love the ease of shopping with the app.

With the latest update, It won’t allow items to be placed in my bag. I have to place them and whatever Macys cash in through the web browser and then go to the app to pay if I want to use app only coupons.

Great merchandise and brands. Easy to use APP. TU

The app is the best hopefully the shipping is 3 to 4 days

Love Macy’s.service is great, ships fast, and I am so proud to show what I bought, thank you for making me feel blessed 😊.