Macy's: Online Shopping & Save app icon
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Macy's: Online Shopping & Save App Reviews

The Macy's: Online Shopping & Save app recently received 45 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given Macy's: Online Shopping & Save app an average rating of 4.85 out of 5 stars, based on a total of 1.8M ratings since its release on Oct 24 by Macys. Can you share your positive or negative thoughts about Macy's: Online Shopping & Save?

Ratings and Reviews
Rated 4.44 out of 5

1.8M global ratings

5 Star
69%
4 Star
7%
3 Star
16%
2 Star
9%

45 Positive User Reviews for Macy's: Online Shopping & Save

En Macy’s todo es bueno!!

Muy buenas y bonitas ofertas, de muy buenas marcas, con rápido y seguro envío. Gracias!!

Excelente

Me encanta tiene todos los productos de belleza favoritos y con excelentes especiales

Best Store Ever.

All nice things.

These are the best

This winter these boots are the warmest out in the snow and ice. They keep my feet warm. They are so good. I can’t give enough positive hype about them and they’re very reasonable and they look good all the time.

Online Shopping

The most easy online shopping, you don’t like it, the most easy to return it. I love it

Quality

I always seem to find what I am searching for at Macys and it is quality products at a reasonable price . Great service and lots of options! A true rarity these days

Bathroom

Speaker are great

Softest Anorak Jacket Ever

I had my eye on the Free Country Anorak jacket in the color and size of my choice and kept checking on it. Then out of nowhere poof it was out of my size and color. So after two days that’s all I did was keep looking for it. Next thing I knew, it was back! I moved so fast to get my credit card and pushed “Buy it Now”. It is so soft, softer than butter. When something is “HOT” here, if you can, better jump on it.

Im pleased

The app is grray i have no complains😎

Prices

Love the cuality And Good prices

Service

Great service

Macys

Comprar online es bien fácil

Newborn Grandson

Love these prices. Macy’s has always had great quality merchandise. Customer Service is kind and friendly.

Went above and beyond

Corole Zaarour from Chanel went above and beyond helping me in another department and her department!!

Spectacular

Ordering online is so easy thru the Macys app. Thank you

Courteous, helpful employee at Macy’s

I was searching for knee high hose as well as regular panty hose. Bobbie, the Macy’s employee who directed me to my needs was very resourceful. Good shopping experience!!

The Only Store To Shop At

Best Prices & Selections of Women’s Clothing 👍🏻❤️✅

My opinion on Macys?

I’ve always loved Macys!

Love Macys

I enjoy shipping online with Macys app. It’s just so much easier for me. Returns are very easy to.

Lo mejor en fragancias

Una fascinante tienda con múltiples opciones pero sobre todo fragancias, que despiertan recuerdos y agudizan todos los sentidos, excelente recomendación para todas las edades y estaciones del año. Gracias Macy’s

Mercancía a comprar

Encuentro lo que necesito bonito. Lo que encuentro es que por enviarlo a Puerto Rico cobran $10.00. No es justo. Hay veces que no quiero lo que voy a comprar y lo devuelvo. Gracias. Gracias

Macy’s service and choices

Since COVID-19 and being a senior with heart issues I have relied on Macy’s to meet all my shopping needs and customer service via online. Every person I talked with was courteous and very helpful. I did have a couple of returns I took back to the store and they were also handled well and was offered other choices. I can’t imagine how difficult it has been for retail during these unprecedented times. Macy’s has done a amazing job. Thank You and Stay Safe. Happy Holidays, Gail Reeves

Love Macy's

I like shopping at Macy's on their app or in the store. They always have what I want for myself and my family. They back their products and I am never disappointed. So thankful to order o. The app and not have to pay for shipping. Love my Macy's!

♥️

Súper gooooood

Purchase

I just purchased a mattress set for the guest room online from Macy’s . I am so glad that I am informed about great sales, great prices, and other benefits of shopping at Macy’s.

🥰

Excelente solo deberían hacen cómo en el pasado compra 25 y el envío gratis.

Good

I love special price

KAMAKANA ALII STORE IN EWA BEACH, HI

Love this store, especially when Liza is there to wait on me. Whether I’m returning items or purchasing some, she is always so nice and helpful! She is the perfect store clerk!

Full screen, no

Love the app (especially the scanner in it) except that it will not display in full screen! It drives me crazy to look at the skinny display screen when on either iPhone or iPad. I just use macys.com instead for that reason, then I can see everything in full screen.

Thank you

Beverly C. Was the most gracious and thoughtful person that assisted me and was not pushy. She represented your store so graciously. I am going back after my cruise.

Apple Pay online

No Apple Pay for large company platform

Wedding Registry

Good app but would not recommend for a wedding registry, it has a lot of items that it will not let you add to the registry, you have to call or email them the item number and have it added that way. Very frustrating.

Flash Sale loading bug

I opened shop, went to the women’s section, and clicked “flash sale.” When you click on something, the transition is the page slides from the right. So, going back, I click “flash sale.” It loads the ad at the top and before the clothe items can load it acts as if I liked clicked “flash sale” from the previous page again. It keeps “opening” “flash sale” over and over non-stop.

Ordering Is there a way to up date my phone? I have a IP 6

Easy shopping, never easier. Love it. If you live in Texas, appreciate not having to get out in the heat.

Credit card payments

I love the app but recently I have been unable to make payments on my card using it. When I press the button to continue it doesn’t go to the next page and when I press the more sources tab it goes to the next page and just keeps flashing but never fully loading.

The best app

Give rewards to your programmers, the best app for shopping, simple interface and navigation, love it.

Favorites and Lists

I miss the option where we used to be able to save an item and we could choose the list it saves to before it saves, whether it be under favorites or another list. Everything now is saved straight into to favorites. Then I have to individually go click into each item and move them all into the actual list I want them in. Please consider bringing the option back or making it easier to move multiple items from favorites into another list.

I love shopping with Macys

But I noticed when i view something the price will increase the next day. Or you’ll have the same product listed with different prices 🤔

iPad Version Needed

Please create or update your app for iPad use. The iPhone sized display doesn’t expand to the iPad sized display. Shopping online with an iPad is better than using a phone.

Cart section doesn’t work

My app cart doesn’t work from 3 weeks since I updated the app, I found stuff to buy and when I added to the cart that list disappeared right away I don’t know what to do? And how to buy those items since I have no time to buy in the stores infect the store is so big I don’t even know how to find those stuff in the store that’s why I preferred to buy online the reason I am writing this review so the store management fix this issue and let me know what do with the cart and how to buy them?

Frustrated Retired Macy’s Employee

Tried to download the latest upgrade so I can use my Macy’s app as usual. My iPhone 6s is too old to download the updates. So have I lost the ability to use the Macy’s app?

4 Negative User Reviews for Macy's: Online Shopping & Save

Can’t use discounts with Klarna App

Doesn’t seem fair you cannot use Macy’s discounts or money when you use Klarna.

Price Changes in a few Minutes

I saw these shoes for $41.70

Disappointed

My macys store card was declined with an on line order. I have a large account credit, so I have no idea why it was declined! On phone customer service was closed and I missed using my discount. Thanks

Really disappointed

Macys sees all these reviews and doesn’t fix anything! Pretty bad for such a big company. And they never answer any of the reviews or even attempt to explain why all these really bad things gs are going on it if they will be fixed