Mayo Clinic App Reviews

It is wonderful to be able to communicate through this Mayo app. I love it, even with its’ growing pains!

I hope the update will fix the issue of having to swipe up and refresh the AP to get it to work! And now I can’t download the update. It’s just spinning and spinning and won’t download…

I have been using the App and Portal for years and I find it reliable, accurate and informative. I cannot imagine going back to days of phone calls and paper. Well done Mayo! I rarely have technical issues with it and when there are delays or lack of response I find that is my devices. Restarting the device always solves the problem.

App is fine, not great. One would seem you could direct msg with your doctor on an upcoming appointment, but you can’t. Called 3 times and asked for lab order for outside lab, so I can get done before apt. I can’t msg them via the app and the requests via phone do not get fulfilled. This is a Mayo Clinic issue #1, and foremost, and an app issue #2 since I can msg them. Also, it’s not easy to find where this would be uploaded into the app, once or if ever uploaded.

Other Medical facilities should go with your model...they are far behind.

I love using the Mayo Clinic App except I cannot ever seem to be able to schedule an appointment on the app. Not even when I get a notification to schedule an appointment. Then, when I’m on hold to talk to a scheduler, I do a slow burn as the recording suggests that I can use the online app to schedule my appointment. Please fix this, you are The Mayo Clinic!

GREAT PLACE TO BE A PATIENT HAVE ALWAYS HAD GOOD APPOINTMENTS WITH DR JORN & other STAFF REA FLECKENSTEIN

The doctors and staff are always professional. They listen and find the right type of care. Very pleased with the care that I have been given.

I’m trying to include my parents in group chat when I needed to email to doctors that my parents always need to be included, but there is no group chat with doctors AND parents at one time. It’s getting harder to figure out how to communicate with parents AND doctors on group chats. That’s why it made me feel bad for not having my parents to be included because I knew I needed to share on Mayo Clinic App. It needs to be similar to Google Email App that needs to allow me to send messages to both

It seems the only notifications that work is phone calls. Even though push and text are turned on, notifications are missed. Probably a good thing to make sure is reliable….

One of the most useless apps ever. It uses my iPhone’s biometrics to “login” only to open a webpage for my Mayo Portal login that I have to type in every time. I can’t even save my login information.

It’s a nice way to see your information quickly. But if you don’t log out after every session, you have to delete the app and reinstall it.

Im at mayo in the gonda building on mayo wifi and the app still doesn't work.

The messages don’t work on the new update. I have to use my laptop to see them

I am spending a large amount of money for Medicare part B in order to have tests done at Mayo. I am paying a lot of money for this. So far Mayo has declined 2 of the 3 tests my Dr ordered. I was told I would receive a letter explaining why these tests were declined. I have called 5 times asking why I haven’t received an explanation for a test declined in Dec 2023 and the other test declined Jan 2024! I worked at Mayo for almost 31 years and can’t believe the lack of service I have receive

Once the session times out, the app goes into a loop and does not move forward. There is no way to log in unless you delete the app. Faced this problem everyday for last 4-5 days.