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My Club Med App Reviews

The My Club Med app recently received 9 positive reviews on iPhone, iPad, and Android devices, and 4 negative reviews. Users in the United States have given My Club Med app an average rating of 2.80 out of 5 stars, based on a total of 59 ratings since its release on Sep 24 by Club Med. Can you share your positive or negative thoughts about My Club Med?

Ratings and Reviews
Rated 3.67 out of 5

59 global ratings

5 Star
22%
4 Star
22%
3 Star
11%
2 Star
44%

Explore global reviews of the My Club Med app: France.

9 Positive User Reviews for My Club Med

Overall, nice experience

This is not the vacation for an older person or one who has not attended a club med previously The staff are warm and friendly and you can feel their team spirit but for six days I had no idea what a GO was people drink way too much get sloppy way too much and totally over eat. It’s not pleasant to be around that environment. The property was lovely very very well taken care of and the food was for the most part, generous portions, and good tasting. The rooms need to be refurbished, but they’r

Turquoise

Our family of 5 had an amazing time at Turquoise. We dove with awesome guides. Had a blast with the amazing cirque team.

Club Med 5 Stars

Great app, great resort, great food and most of all, Great People. We loved it and willl be back.

Update

The app has lag and takes a moment to load. Once I was at the resort, I got the app to work and it was quite helpful to have in order to see all the activities available and the times, when restaurants were open, etc. Original review - Horrible app. Buggy. Blank screens. Pops that keep popping up even after X’ing out. Cannot log-in even with verified credentials and passwords. iPhone 12 running iOS 17.3

Necessary…!

The app updates Club Med participants each day as to events, menus really helpful. But there’s no interactive map which fit a facility like Punta Cana is sorely missed.

4 Negative User Reviews for My Club Med

Inadequate info

My family missed more events than we were actually able to participate in, thanks to the extremely limited info contained in this app. e.g. Are event signups required? Where is the signup? Are children allowed? What ages? You probably won’t find this info in the app, so you’ll still need to contact the front desk or divine the info in some other way. Having an app to rely on is great, if it’s reliable. Unfortunately Club Med’s isn’t fit for purpose. And also given that an app *could*

Needs improvement

Everyone complained about the app. It was wrong sometimes and also is hard to navigate. I used it to check the times of things and the dress code. You can only book things in person, except for the spa and I didn’t try any bookings for them.

Buggy. Limited functionality

Buggy with limited functionality. Does not remember me and must constantly log in, even though at the resort. Opened it multiple times and now won’t even open at all with, “oops something went wrong”. Tossed it and will try reloading

Practically unusable from start

Anyone else having the problem that the login screen won’t scroll and the pop up keyboard blocks all the fields that I’m supposed to fill in? I’ve copied my file number but can’t find any way to paste it. I’m on an iPhone SE2 running iOS17.2 Update 2023-12-28 loaded new version and now 1 line is visible above the keyboard so it’s now just barely usable - up to 2 stars.